Worldwide Mystery Shopping ServicesStore this angel in big sizeMunich – From April 20 to 30, the ISC adaptable advice belvedere fabricated a bout above Germany and chock-full over in ten cities altogether. In Dortmund, Bremen, Rostock, Berlin, Leipzig, Munich, Stuttgart, Saarbrucken, Mainz and Bonn, ISC was aural people's butt in the truest faculty of the word. The ISC adaptable advice belvedere chock-full at acclaimed and arresting places such as the courtyard of the basilica in Bremen, Alexanderplatz in Berlin, Augustusplatz in Leipzig or Friedensplatz in Bonn.
In summary, the aboriginal ISC Road Tour was a success after exception. Reinhold Auer, architect and President of INTERNATIONAL SERVICE CHECK, draws awful satisfactory abstracts from the ten different and active days: „ISC was the aboriginal Mystery Shopping affair in Germany to adapt and apparatus such an amazing tour. In the accomplished two weeks, bags of humans from the Baltic Coast to the Alpine upland, from Saarland to Saxony, saw the ISC adaptable advice belvedere and appropriately aswell the casting of INTERNATIONAL SERVICE CHECK. The abounding kilometres abandoned covered by the ISC adaptable advice belvedere on the highways, acquired a activity from the A1 to A96. And then, of course, our stopovers in the assorted cities. Highly adorable ISC hostesses were present at anniversary location, calm with a lot of different artists such as clowns, acrobats, illusionists, drag walkers, airing acts, artery musicians, pantomimes, etc., some of which accept already formed for Eckart Witzigmann, Cirque du Soleil or Circus Roncalli. This is aberrant in the Mystery Shopping industry in Germany and apparently aswell on the accomplished Germany bazaar analysis sector. I accept that we accept triggered a absolute appulse in times of bread-and-butter challenges. Above all, we were admiring that our ISC adaptable advice belvedere was visited not alone by registered account checkers and absolute customers, but aswell by abounding added humans who capital to apprentice added about ISC and generally registered online as new abstruseness shoppers on the spot. We are appreciative of this acknowledged performance, which will added the action of all of us to accumulate ISC traveling at an even college pace!“
Picture are accessible here: www.internationalservicecheck.com/iscnews/0409galerie.php#images/0409/galleria/a_infomobil.jpg
The INTERNATIONAL SERVICE CHECK/Multisearch GmbH was founded in Munich in 1996 as bazaar analysis aggregation specializing in abstruseness arcade casework worldwide. Currently a few hundred thousand analysis clients, alleged account checkers, are registered with INTERNATIONAL SERVICE CHECK. The address are in Munich and Zurich. Abroad ISC is represented by several all-embracing subsidiaries. INTERNATIONAL SERVICE CHECK is affiliate of the MSPA (Mystery Shopping Providers Association).
INTERNATIONAL SERVICE CHECK/Multisearch GmbH
Mr. Tobias Kurzmaier (Chief Press Officer)
Dachauer Straße 37
80335 Munich
Germany
Phone: +49 (0) 89 54558228
Fax: +49 (0) 89 557443
Email: t.kurzmaier@internationalservicecheck.com
www.internationalservicecheck.com
2009年12月16日星期三
The Art of Service - The Art of Service Wins New Global ITIL IPPI Capacity, Availability and ITSC Management Accreditation
The Art of Service becomes one of the 1st common accepted providers of a new specialist ITIL® advance for Capacity, Availability and IT Service Continuity Management.
Brisbane, Australia November 19, 2007 -- The Art of Service today appear it has become one of the aboriginal organizations to accept common accreditation for a new chip ITIL® acceptance advance that will accredit practitioners to bigger manage, adapt and optimize the Capacity, Availability and IT Service Continuity Management processes.
The Art of Service was the aboriginal in the industry to acquaint specialized, role-based acceptance courses and its ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management advance has been advised for action managers, coordinators and added specialists operating in the Service Management function, as able-bodied as IT, Network and System Managers.
Awarded by EXIN, the Netherlands-based Examination Institute for Information Science, the accreditation is advised to agreement and advance the above of ITIL courses and the companies who bear them. EXIN is one of two absolute assay bodies amenable for managing ITIL accreditation.
"The Art of Service has a abiding accord with EXIN and is already accepted to accommodate training for the abounding ITIL acceptance program," confirms Ivanka Menken, controlling administrator of The Art of Service. "We're captivated to add this new acumen to our growing account of 'firsts' as a all-around baton in IT administration best practices."
Previously, EXIN appointed The Art of Service as one of the aboriginal globally accepted alignment to bear ITIL Practitioner: Service Level, Financial, Configuration, Change and Release Management. The primary ambition of these new amassed advance offerings is to accredit IT professionals to accretion a added all-embracing appearance of how specific groups of awful inter-dependent processes should plan together.
"This advance is advised to authenticate how the bond of Capacity, Availability and IT Service Continuity Management processes can advice to bear a abiding IT environment," continues Menken. "It will abutment a awful proactive administration access to optimizing processes."
Menken believes this new advance already afresh demonstrates the beat access to ITIL apprenticeship that has become a The Art of Service hallmark. The five-day acceptance advance has a 65% bent on applied application—in accession to in-class class instruction, the advance aswell includes accumulation contest and presentations by attendees.
The 2007 and 2008 accessible appointed dates for the new ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management can be begin on theartofservice(dot)com
Bookings and enquiries apropos to the agenda should be addressed to service(at)theartofservice.com. Full advice on this course, and any added ITIL acceptance course, can be beheld at theartofservice.com
About ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management
The advance is adapted for IT Managers, Supervisor, Team Leaders, Network Managers, Website Managers, Application Developers and System Managers agents who already acquire the Foundation Certificate in IT Service Management, accessible through The Art of Service's ITIL IT Service Management Essentials Course.
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
For added information, amuse contact:
Ivanka Menken, Executive Director
i.menken@artofservice.com.au
The Art of Service
Tel: (+61) 7 32522055
About The Art of Service
The Art of Service is headquartered in Brisbane, Australia with operations worldwide. The Art of Service works with organizations to advance the above of IT casework through the appliance of accustomed best practices, such as the Information Technology Infrastructure Library (ITIL). For added information, amuse appointment theartofservice.com
Brisbane, Australia November 19, 2007 -- The Art of Service today appear it has become one of the aboriginal organizations to accept common accreditation for a new chip ITIL® acceptance advance that will accredit practitioners to bigger manage, adapt and optimize the Capacity, Availability and IT Service Continuity Management processes.
The Art of Service was the aboriginal in the industry to acquaint specialized, role-based acceptance courses and its ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management advance has been advised for action managers, coordinators and added specialists operating in the Service Management function, as able-bodied as IT, Network and System Managers.
Awarded by EXIN, the Netherlands-based Examination Institute for Information Science, the accreditation is advised to agreement and advance the above of ITIL courses and the companies who bear them. EXIN is one of two absolute assay bodies amenable for managing ITIL accreditation.
"The Art of Service has a abiding accord with EXIN and is already accepted to accommodate training for the abounding ITIL acceptance program," confirms Ivanka Menken, controlling administrator of The Art of Service. "We're captivated to add this new acumen to our growing account of 'firsts' as a all-around baton in IT administration best practices."
Previously, EXIN appointed The Art of Service as one of the aboriginal globally accepted alignment to bear ITIL Practitioner: Service Level, Financial, Configuration, Change and Release Management. The primary ambition of these new amassed advance offerings is to accredit IT professionals to accretion a added all-embracing appearance of how specific groups of awful inter-dependent processes should plan together.
"This advance is advised to authenticate how the bond of Capacity, Availability and IT Service Continuity Management processes can advice to bear a abiding IT environment," continues Menken. "It will abutment a awful proactive administration access to optimizing processes."
Menken believes this new advance already afresh demonstrates the beat access to ITIL apprenticeship that has become a The Art of Service hallmark. The five-day acceptance advance has a 65% bent on applied application—in accession to in-class class instruction, the advance aswell includes accumulation contest and presentations by attendees.
The 2007 and 2008 accessible appointed dates for the new ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management can be begin on theartofservice(dot)com
Bookings and enquiries apropos to the agenda should be addressed to service(at)theartofservice.com. Full advice on this course, and any added ITIL acceptance course, can be beheld at theartofservice.com
About ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management
The advance is adapted for IT Managers, Supervisor, Team Leaders, Network Managers, Website Managers, Application Developers and System Managers agents who already acquire the Foundation Certificate in IT Service Management, accessible through The Art of Service's ITIL IT Service Management Essentials Course.
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
For added information, amuse contact:
Ivanka Menken, Executive Director
i.menken@artofservice.com.au
The Art of Service
Tel: (+61) 7 32522055
About The Art of Service
The Art of Service is headquartered in Brisbane, Australia with operations worldwide. The Art of Service works with organizations to advance the above of IT casework through the appliance of accustomed best practices, such as the Information Technology Infrastructure Library (ITIL). For added information, amuse appointment theartofservice.com
Appear Networks - Dutch Rail Launches Mobile Travel Application Based on Context-Aware Technology
ReisPlanner Xtra is the aboriginal adaptable accoutrement able to affectation context-aware biking informationStore this angel in big sizeReisPlanner Xtra is the aboriginal adaptable accoutrement able to affectation context-aware biking information
Utrecht, Holland - 19 March 2009 – Appear, Service2Media and Nederlandse Spoorwegen (NS), the National Dutch Rail Authority, today appear the barrage of Reisplanner Xtra, the aboriginal accomplishing of wireless context-aware casework for Dutch alternation travelers.
“The growing bazaar assimilation of smartphones opens up new possibilities for bringing a bigger account to our travelers” says Corine van Drunen, Innovation Manager, NS. “We accept Reisplanner Xtra will be the adaptable approach of the approaching for Nederlandse Spoorwegen.”
Today, as adaptable technology becomes pervasive, accessible carriage operators are no best absorption alone on the concrete alteration of cartage from point A to point B. They are appetite to accommodate a complete busline experience, including real-time acceptance to travel-related information. The adaptable accessory becomes an addendum of the biking experience, area biking advice is at the affection of adaptable service. A abundant compassionate of the user bearings - aswell accepted as ambience - allows Reisplanner Xtra to action the appropriate advice to the appropriate user, at the appropriate time and at the appropriate place.
Reisplanner Xtra is a different adaptable biking application.It uses accepted area advice (from GPS or corpuscle ID) to automatically actuate the abutting station. It offers customised casework based on user context, annal admired journeys, adopted or afresh visited stations, displays advice apropos the base and bounded credibility of interest, and can even let you allotment your biking affairs with accompany and family. Reisplanner Xtra aswell monitors accessible changes to your planned adventure and alerts you to these changes by SMS.
“A claimed biking artist that advises you during the cruise is one of the a lot of accordant casework on mobile. New context-aware functionalities will be added continued based on the Appear IQ and Service2Media M2Active belvedere components” says Geert Kolthof, CEO, Service2Media. “More important than the arrangement itself, be it 3G, Wi-Fi or others, however, are the value-added casework accessible on the network”, adds Xavier Aubry, CEO, Appear. “In the future, what will you do if your alternation is 15 minute late? Use your adaptable accessory to analysis the casework accessible in that station, conceivably download the latest account address or your admired magazine, address of the alternation operator, while your agenda automatically sends an amend to the being you are declared to meet, based on real-time cartage information. Upon accession at your destination, your accessory will automatically appeal a map of the across to bound acquisition the area of your next meeting.”
With Reisplanner Xtra, NS’ eyes of “travel time becomes your own time” becomes a reality, area burghal agenda travelers can use their biking to acceptance a ample ambit of adaptable casework in adjustment to save time or absorb time.
Appear is a registered brand of Appear Networks. All added trademarks and copyrights are the acreage of their corresponding owners.
About Appear:
Appear is the arch provider of context-aware software basement advised to ability the next bearing of adaptable applications and services. Using situational advice (context), the AppearIQ apartment of articles transforms accustomed wireless abstracts networks into affluent multimedia channels that bear information, voice, video and letters to adaptable computer users. By accession and administration context, Appear’s solutions annihilate advice afflict and ensure users accept absolutely the advice they need, if and area they charge it. Industry leaders in transportation, retail, telecommunications and government use AppearIQ. Appear has an all-encompassing accomplice arrangement including industry leaders Cisco, Motorola, Orange Business Services, SITA, Thales Logica and Service2Media in adjustment to bear innovative, end-to-end wireless and adaptable solutions. The aggregation is abreast captivated and headquartered in Stockholm, Sweden and with offices above Europe. For added information, amuse appointment www.appearnetworks.com
About Service2Media:
Service2Media empowers activity on the move by creating alternate adaptable casework directed to communities, media and travel. Service2Media’s account belvedere M2Active offers companies a way to anon collaborate with their barter via a adaptable appliance on a advanced array of adaptable accessories and the web. Customers besides NS are e.g. Hyves, CNN, Telegraaf, KPN, RTL and Rabobank. Service2Media is a Dutch aggregation with its all-embracing appointment in the UK. Please appointment www.service2media.com for added information
About Nederlandse Spoorwegen: NS is one of the world’s busiest abuse systems with 25,000 advisers operating over one actor commuter journeys every day. NS has the appetence to be one of Europe’s a lot of reliable and chump affable suppliers of commuter abuse transportation, and is currently operating over 385 abounding account abuse stations throughout the Netherlands and active about 5000 alternation journeys every day. For added information, amuse appointment NS at www.ns.nl
Service2Media
Peter Broekroelofs, +31651764325
peter@service2media.com
Appear Networks Europe
Mia Falgard, +46 8 545 91 370
mia.falgard@appearnetworks.com
Utrecht, Holland - 19 March 2009 – Appear, Service2Media and Nederlandse Spoorwegen (NS), the National Dutch Rail Authority, today appear the barrage of Reisplanner Xtra, the aboriginal accomplishing of wireless context-aware casework for Dutch alternation travelers.
“The growing bazaar assimilation of smartphones opens up new possibilities for bringing a bigger account to our travelers” says Corine van Drunen, Innovation Manager, NS. “We accept Reisplanner Xtra will be the adaptable approach of the approaching for Nederlandse Spoorwegen.”
Today, as adaptable technology becomes pervasive, accessible carriage operators are no best absorption alone on the concrete alteration of cartage from point A to point B. They are appetite to accommodate a complete busline experience, including real-time acceptance to travel-related information. The adaptable accessory becomes an addendum of the biking experience, area biking advice is at the affection of adaptable service. A abundant compassionate of the user bearings - aswell accepted as ambience - allows Reisplanner Xtra to action the appropriate advice to the appropriate user, at the appropriate time and at the appropriate place.
Reisplanner Xtra is a different adaptable biking application.It uses accepted area advice (from GPS or corpuscle ID) to automatically actuate the abutting station. It offers customised casework based on user context, annal admired journeys, adopted or afresh visited stations, displays advice apropos the base and bounded credibility of interest, and can even let you allotment your biking affairs with accompany and family. Reisplanner Xtra aswell monitors accessible changes to your planned adventure and alerts you to these changes by SMS.
“A claimed biking artist that advises you during the cruise is one of the a lot of accordant casework on mobile. New context-aware functionalities will be added continued based on the Appear IQ and Service2Media M2Active belvedere components” says Geert Kolthof, CEO, Service2Media. “More important than the arrangement itself, be it 3G, Wi-Fi or others, however, are the value-added casework accessible on the network”, adds Xavier Aubry, CEO, Appear. “In the future, what will you do if your alternation is 15 minute late? Use your adaptable accessory to analysis the casework accessible in that station, conceivably download the latest account address or your admired magazine, address of the alternation operator, while your agenda automatically sends an amend to the being you are declared to meet, based on real-time cartage information. Upon accession at your destination, your accessory will automatically appeal a map of the across to bound acquisition the area of your next meeting.”
With Reisplanner Xtra, NS’ eyes of “travel time becomes your own time” becomes a reality, area burghal agenda travelers can use their biking to acceptance a ample ambit of adaptable casework in adjustment to save time or absorb time.
Appear is a registered brand of Appear Networks. All added trademarks and copyrights are the acreage of their corresponding owners.
About Appear:
Appear is the arch provider of context-aware software basement advised to ability the next bearing of adaptable applications and services. Using situational advice (context), the AppearIQ apartment of articles transforms accustomed wireless abstracts networks into affluent multimedia channels that bear information, voice, video and letters to adaptable computer users. By accession and administration context, Appear’s solutions annihilate advice afflict and ensure users accept absolutely the advice they need, if and area they charge it. Industry leaders in transportation, retail, telecommunications and government use AppearIQ. Appear has an all-encompassing accomplice arrangement including industry leaders Cisco, Motorola, Orange Business Services, SITA, Thales Logica and Service2Media in adjustment to bear innovative, end-to-end wireless and adaptable solutions. The aggregation is abreast captivated and headquartered in Stockholm, Sweden and with offices above Europe. For added information, amuse appointment www.appearnetworks.com
About Service2Media:
Service2Media empowers activity on the move by creating alternate adaptable casework directed to communities, media and travel. Service2Media’s account belvedere M2Active offers companies a way to anon collaborate with their barter via a adaptable appliance on a advanced array of adaptable accessories and the web. Customers besides NS are e.g. Hyves, CNN, Telegraaf, KPN, RTL and Rabobank. Service2Media is a Dutch aggregation with its all-embracing appointment in the UK. Please appointment www.service2media.com for added information
About Nederlandse Spoorwegen: NS is one of the world’s busiest abuse systems with 25,000 advisers operating over one actor commuter journeys every day. NS has the appetence to be one of Europe’s a lot of reliable and chump affable suppliers of commuter abuse transportation, and is currently operating over 385 abounding account abuse stations throughout the Netherlands and active about 5000 alternation journeys every day. For added information, amuse appointment NS at www.ns.nl
Service2Media
Peter Broekroelofs, +31651764325
peter@service2media.com
Appear Networks Europe
Mia Falgard, +46 8 545 91 370
mia.falgard@appearnetworks.com
G2G3 - IBM and G2G3 acquaint Virtual Service Management Simulator
IBM and G2G3, the arch all-around provider of simulations and address programs, today appear the availability of the IBM Virtual Service Management Simulator, an agitative new online account administration simulation game.
The IBM Service Management Virtual Simulator is an immersive 3D acquirements bold based in a astute basic alignment area players apprentice how account administration and IT Infrastructure Library (ITIL) processes can be activated to decidedly advance business achievement and access operational maturity.
The actor creates a applied compassionate of the challenges and issues adverse anybody above the basic organization, from the CEO down to the Help Desk. Players advance through the game, architecture their ability of ITIL and account management, again application these acquirements outcomes to apparatus applied action and apparatus improvements which boldness business pains and drive business success and profitability.
The IBM Virtual Service Management Simulator is acceptable for all levels and is aimed at anyone adulatory to enhance their account administration and ITIL abilities in a astute and activating setting. It is a fast-paced and fun access to acquirements what is commonly a awful circuitous and theory-driven accountable matter.
Mark Ross Sutherland, CEO at G2G3 said: “G2G3 is both admiring and advantaged to accept been complex in the conception of such an absorbing and avant-garde accession to the IBM Service Management portfolio. The IBM Service Management Virtual Simulator break down the boundaries amid business and gaming, creating an animating new acquaintance which delivers absolute business benefit.”
"IBM angle austere gaming as a new and agitative way to advance the abilities that are appropriate as business and IT become added carefully aligned," said Ken Godfrey, Manager, Strategic eMarketing Capabilities, IBM SWG. "IBM's Service Management Simulator was advised to advice business professionals body these analytical abilities in a absolute business ambiance after the accident complex in acquirements on the job."
The IBM Virtual Service Management Simulator accessible online and is chargeless to use for anyone active up to the IBM Service Management Resource Center, and can be begin at www.servicemanagementcenter.com/game.
For added advice on G2G3, amuse acquaintance Linda King, at lk@g2g3.com or +44 (0) 131 461 3333.
For added advice on IBM, amuse acquaintance Leigh Ann Schmidt at leighanns@us.ibm.com or (914) 766-1632.
G2G3 is the arch provider of Simulations and Readiness Programs which actualize action IT organizations that are ready, accommodating and able to change. G2G3 solutions cut through the complexities commonly associated with IT to accommodate accuracy and compassionate whilst transforming acquirements into an agreeable and high-impact experience.
G2G3, Panama House, 14 The High Street, Lasswade, Edinburgh, EH18 1ND
+44 (0) 131 461 3333
Press Contact: Linda King
The IBM Service Management Virtual Simulator is an immersive 3D acquirements bold based in a astute basic alignment area players apprentice how account administration and IT Infrastructure Library (ITIL) processes can be activated to decidedly advance business achievement and access operational maturity.
The actor creates a applied compassionate of the challenges and issues adverse anybody above the basic organization, from the CEO down to the Help Desk. Players advance through the game, architecture their ability of ITIL and account management, again application these acquirements outcomes to apparatus applied action and apparatus improvements which boldness business pains and drive business success and profitability.
The IBM Virtual Service Management Simulator is acceptable for all levels and is aimed at anyone adulatory to enhance their account administration and ITIL abilities in a astute and activating setting. It is a fast-paced and fun access to acquirements what is commonly a awful circuitous and theory-driven accountable matter.
Mark Ross Sutherland, CEO at G2G3 said: “G2G3 is both admiring and advantaged to accept been complex in the conception of such an absorbing and avant-garde accession to the IBM Service Management portfolio. The IBM Service Management Virtual Simulator break down the boundaries amid business and gaming, creating an animating new acquaintance which delivers absolute business benefit.”
"IBM angle austere gaming as a new and agitative way to advance the abilities that are appropriate as business and IT become added carefully aligned," said Ken Godfrey, Manager, Strategic eMarketing Capabilities, IBM SWG. "IBM's Service Management Simulator was advised to advice business professionals body these analytical abilities in a absolute business ambiance after the accident complex in acquirements on the job."
The IBM Virtual Service Management Simulator accessible online and is chargeless to use for anyone active up to the IBM Service Management Resource Center, and can be begin at www.servicemanagementcenter.com/game.
For added advice on G2G3, amuse acquaintance Linda King, at lk@g2g3.com or +44 (0) 131 461 3333.
For added advice on IBM, amuse acquaintance Leigh Ann Schmidt at leighanns@us.ibm.com or (914) 766-1632.
G2G3 is the arch provider of Simulations and Readiness Programs which actualize action IT organizations that are ready, accommodating and able to change. G2G3 solutions cut through the complexities commonly associated with IT to accommodate accuracy and compassionate whilst transforming acquirements into an agreeable and high-impact experience.
G2G3, Panama House, 14 The High Street, Lasswade, Edinburgh, EH18 1ND
+44 (0) 131 461 3333
Press Contact: Linda King
NicLine - NicLine announces a 45-Day Free Trial Period of its Registry Service Provider Service
MADRID –May 4, 2009 -- NicLine, an ICANN accepted agent for area name resellers, today appear its 45-Day Free Trial Period for new users to acquaintance NicLine’s Registry Service Provider (RSP) Service, a able apparatus for area name allotment and management. Resellers demography advantage of this advance will accept abounding acceptance to the apparatus for 45 after canicule chargeless of allegation and will accept the befalling to appraise all its features, aimed at starting their own administration business in a few simple steps.
The advance will be accessible until June 29, 2009. Upon the cessation of the Free Trial Period, users can opt for an anniversary arrangement of $99 or just leave with no charge or penalty. Users who assurance up during the chargeless balloon aeon will aftereffect aggregate created during their chargeless trial.
Nicline’s RSP account incorporates all the all-important accoutrement for area name allotment and management, acceptance resellers to administer their audience through the RSP Control Panel, from which they can actualize sub-accounts. The accoutrement can be absolutely alone in appearance, price-per-domain and extension. Besides the options in registration, transfer, area modifying, etc., resellers accept a debit anniversary for money transfers, paying invoices and ascendancy all transactions. Through the Wholesaler's Extranet the resellers’ audience accept absolute acceptance to all area administration operations, besides abundant added functions for the administration of ample volumes of domains. End users aswell accept their own extranet through which they can administer their domains calmly from their own Control Panel.
“We are continuously alive to action added casework to our resellers and to abode our client’s needs in the broad area names business. Additionally, we would like to be added adjustable and calmly accessible to baby ISPs or any aggregation absent to alpha up its own area name business. This chargeless balloon enables barter to try out the appearance included in the RSP Service so they can accept a contiguous acquaintance of how our account can advice their business thrive”, said Frédérique Brunon, NicLine’s Domain Name Manager.
For added advice on the Registry Service Provider Service or to participate in the 45-Day Free Trial Period, appointment www.nicline.com.
Internet
Domain reseller
NicLine Internet S.L.U.
C/ Barrera nº 22, 1º.
26005 Logroño (La Rioja)
nicline@nicline.com
The advance will be accessible until June 29, 2009. Upon the cessation of the Free Trial Period, users can opt for an anniversary arrangement of $99 or just leave with no charge or penalty. Users who assurance up during the chargeless balloon aeon will aftereffect aggregate created during their chargeless trial.
Nicline’s RSP account incorporates all the all-important accoutrement for area name allotment and management, acceptance resellers to administer their audience through the RSP Control Panel, from which they can actualize sub-accounts. The accoutrement can be absolutely alone in appearance, price-per-domain and extension. Besides the options in registration, transfer, area modifying, etc., resellers accept a debit anniversary for money transfers, paying invoices and ascendancy all transactions. Through the Wholesaler's Extranet the resellers’ audience accept absolute acceptance to all area administration operations, besides abundant added functions for the administration of ample volumes of domains. End users aswell accept their own extranet through which they can administer their domains calmly from their own Control Panel.
“We are continuously alive to action added casework to our resellers and to abode our client’s needs in the broad area names business. Additionally, we would like to be added adjustable and calmly accessible to baby ISPs or any aggregation absent to alpha up its own area name business. This chargeless balloon enables barter to try out the appearance included in the RSP Service so they can accept a contiguous acquaintance of how our account can advice their business thrive”, said Frédérique Brunon, NicLine’s Domain Name Manager.
For added advice on the Registry Service Provider Service or to participate in the 45-Day Free Trial Period, appointment www.nicline.com.
Internet
Domain reseller
NicLine Internet S.L.U.
C/ Barrera nº 22, 1º.
26005 Logroño (La Rioja)
nicline@nicline.com
Conenct2globe Ltd. - Connect2globe Steps Into The Field Of VoIP Value Added Services
Internet Phone ServiceStore this angel in big sizeConnect2globe a trading appearance of iCallGlobe has brought amount able and assisting business solutions to advice resellers and business houses to footfall into the angry acreage of IP telephony. It stands afar from added providers for it thinks distinctively for your business.
Its abounding casework cover PC to buzz solutions, Calling Card Platform, Call Back Services, IP PBX solutions, SMS Delivery Solutions, Managed Partitioning Services and Managed NOC Services. Each one of these account aims at alms the businesses' a exceptional quality, banal belvedere enabling the organisation to adventure into the telecommunication area with best affluence and minimum investment.
PC to Phone Service: Connect2globe presents its audience with the befalling to advertise PC2phone account to the end customers. Utilising the growing appeal for this service, your business can advance by leaps and bound which is what Connect2globe is aiming at.
Call Back Service: This account furnishes a accessible to use alarm aback account belvedere acceptance the businesses' from assorted sectors to adventure into the acreage of internet telephony, after advance a ample sum as capital.
Calling Card Service: Recognising the huge appeal for calling cards a allotment of the residentials, Connect2globe has able a distinctively advised ablution abject able with top cleft appearance like- breeding and managing PINS, Online announcement aperture a allotment of others.
IP PBX Solution: Connect2globe assists corporates to accomplish inter appointment and after appointment calls at active costs. This not just helps in convalescent the advice but aswell after-effects in added ability of plan and quick accommodation making.
SMS Delivery Solution: An SMS belvedere that is abiding to crop your business places! With appearance like customised web console to administer your accounts with comfort, customised advertisement arrangement arch to accountability of acceptance per user this belvedere stands a akin aloft others.
Managed Partitioning Service: Connect2globe aggregation offers a allocation of the a lot of reliable and abiding Next accent about-face committed absolutely to your could cause giving you the all-important advantage that is bare to move advanced of your competitors.
Managed NOC service: An experienced, professionally accomplished and airy abstruse abutment aggregation proves to be actual big-ticket and cuts down abundantly on your accumulation margin.
iCallGlobe has absolutely added addition calamus in their cap with the barrage of these assisting seven casework and solutions.
To apperceive more, visit: www.connect2globe.com
Connect2globe
Parade House,
135 The Parade High Street,
Watford, Hertfordshire
WD171NS
+44 2070973657
+44 8000973656
Fax: +44(0)845 890 9007
angela.hayden@yahoo.co.uk
www.connect2globe.com
Connect2globe is a trading appearance of iCallGlobe, one of the world's arch VoIP Service Provider alms broad alarm termination, reseller programs and IP Telephony to Businesses' /Industry annular the globe.
Its abounding casework cover PC to buzz solutions, Calling Card Platform, Call Back Services, IP PBX solutions, SMS Delivery Solutions, Managed Partitioning Services and Managed NOC Services. Each one of these account aims at alms the businesses' a exceptional quality, banal belvedere enabling the organisation to adventure into the telecommunication area with best affluence and minimum investment.
PC to Phone Service: Connect2globe presents its audience with the befalling to advertise PC2phone account to the end customers. Utilising the growing appeal for this service, your business can advance by leaps and bound which is what Connect2globe is aiming at.
Call Back Service: This account furnishes a accessible to use alarm aback account belvedere acceptance the businesses' from assorted sectors to adventure into the acreage of internet telephony, after advance a ample sum as capital.
Calling Card Service: Recognising the huge appeal for calling cards a allotment of the residentials, Connect2globe has able a distinctively advised ablution abject able with top cleft appearance like- breeding and managing PINS, Online announcement aperture a allotment of others.
IP PBX Solution: Connect2globe assists corporates to accomplish inter appointment and after appointment calls at active costs. This not just helps in convalescent the advice but aswell after-effects in added ability of plan and quick accommodation making.
SMS Delivery Solution: An SMS belvedere that is abiding to crop your business places! With appearance like customised web console to administer your accounts with comfort, customised advertisement arrangement arch to accountability of acceptance per user this belvedere stands a akin aloft others.
Managed Partitioning Service: Connect2globe aggregation offers a allocation of the a lot of reliable and abiding Next accent about-face committed absolutely to your could cause giving you the all-important advantage that is bare to move advanced of your competitors.
Managed NOC service: An experienced, professionally accomplished and airy abstruse abutment aggregation proves to be actual big-ticket and cuts down abundantly on your accumulation margin.
iCallGlobe has absolutely added addition calamus in their cap with the barrage of these assisting seven casework and solutions.
To apperceive more, visit: www.connect2globe.com
Connect2globe
Parade House,
135 The Parade High Street,
Watford, Hertfordshire
WD171NS
+44 2070973657
+44 8000973656
Fax: +44(0)845 890 9007
angela.hayden@yahoo.co.uk
www.connect2globe.com
Connect2globe is a trading appearance of iCallGlobe, one of the world's arch VoIP Service Provider alms broad alarm termination, reseller programs and IP Telephony to Businesses' /Industry annular the globe.
Accedian Networks Inc. - Accedian Selected by FiberTower for Service Assurance of Ethernet-based Backhaul
Accedian Networks (www.accedian.com)Store this angel in big sizeMontreal, QC, November 5, 2007 — Accedian Networks Inc., a arch provider of Service Assurance solutions and Ethernet Demarcation Devices, today appear that FiberTower Corporation (NASDAQ: FTWR) has called and deployed the Company’s EtherNID™ SLA-Meter™ belvedere to admeasurement achievement and assure Service Level Agreements (SLAs) on its Ethernet-based backhaul network. FiberTower, a arch addition provider of backhaul casework for wireless carriers, chose Accedian’s Ethernet Service Assurance Platform to adviser SLA ambit end-to-end in a multi-point environment.
The Accedian EtherNID™ ancestors allows backhaul account providers to agreement acrimonious Ethernet SLA ambit amid anniversary Base Station and the Mobile Switching Centers, a key claim in the accelerated rollout of 3G and WiMAX account initiatives currently demography abode in the US.
“Accedian’s belvedere allows us to crop ascendancy of our SLAs and to map out the bloom of our arrangement in real-time, enabling us to bear on the acrimonious 3G and 4G backhaul requirements set down by our carrier customers,” said Michael Finlayson, FiberTower’s Senior Vice-President of Technology.
The Accedian EtherNID™ belvedere incorporates a awful accurate hardware-assisted engine (PAA™), which allows connected and seamless in-service ecology of SLA ambit including packet loss, cessation (delay), jitter (delay variation) and connected end-to-end aisle chain analysis (availability). All of this is accomplished above (up to) 100 accompanying chump cartage streams, with an ultra-precise one microsecond resolution in an end-to-end, multipoint fashion.
“Because of the actual stringent, few millisecond-level, SLA ambit asked aloft wireless backhaul providers, SLA abstracts have to be performed in the micro-second domain” said Patrick Ostiguy, President and CEO of Accedian Networks Inc. “With its highly-scalable multipoint cartography abutment and its ultra-high body anatomy factor, the EtherNID™ ancestors is optimized for wireless backhaul projects.”
Additionally, the EtherNID™ appearance a high-performance Fast-Thru™ engine and appropriately minimizes built-in packet-jitter and cessation of the device, as able-bodied as sub-microsecond at 100% wire-speed for all packet sizes, including colossal packets up to 10,240 bytes, around eliminating the addition of cessation or jitter to the account itself.
Source and acquaintance information:
Damien Ramé
Product Marketing Manager
Accedian Networks Inc.
Tel : 514 331-6181 (toll chargeless : 1 866 685-8181)
Fax : 514 331-2210
Email: marketing-pr@accedian.com
About Accedian Networks:
Accedian Networks is amid in Montreal, Canada and has a leading-edge ability in the across of Ethernet Service Assurance and arising OAM standards for Carrier-Grade Ethernet Services. Accedian's different technology for Ethernet Service Assurance and OAM (Operations, Administration and Maintenance) uses an innovative, standards-based approach. Part of an Ethernet Service Assurance Platform (ESAP), Accedian's flagship artefact line, the EtherNID™ allows acutely defining, advancement and acceptable Ethernet Service Level Agreements from End-to-End above assorted technologies. For added information, visit: www.accedian.com or alarm 1-866-685-8181.
Accedian, EtherNID, SLA-meter, Performance Assurance Agent, PAA, Multi-SLA and “Map-out the Health of your Network” are trademarks of Accedian Networks Inc.
The Accedian EtherNID™ ancestors allows backhaul account providers to agreement acrimonious Ethernet SLA ambit amid anniversary Base Station and the Mobile Switching Centers, a key claim in the accelerated rollout of 3G and WiMAX account initiatives currently demography abode in the US.
“Accedian’s belvedere allows us to crop ascendancy of our SLAs and to map out the bloom of our arrangement in real-time, enabling us to bear on the acrimonious 3G and 4G backhaul requirements set down by our carrier customers,” said Michael Finlayson, FiberTower’s Senior Vice-President of Technology.
The Accedian EtherNID™ belvedere incorporates a awful accurate hardware-assisted engine (PAA™), which allows connected and seamless in-service ecology of SLA ambit including packet loss, cessation (delay), jitter (delay variation) and connected end-to-end aisle chain analysis (availability). All of this is accomplished above (up to) 100 accompanying chump cartage streams, with an ultra-precise one microsecond resolution in an end-to-end, multipoint fashion.
“Because of the actual stringent, few millisecond-level, SLA ambit asked aloft wireless backhaul providers, SLA abstracts have to be performed in the micro-second domain” said Patrick Ostiguy, President and CEO of Accedian Networks Inc. “With its highly-scalable multipoint cartography abutment and its ultra-high body anatomy factor, the EtherNID™ ancestors is optimized for wireless backhaul projects.”
Additionally, the EtherNID™ appearance a high-performance Fast-Thru™ engine and appropriately minimizes built-in packet-jitter and cessation of the device, as able-bodied as sub-microsecond at 100% wire-speed for all packet sizes, including colossal packets up to 10,240 bytes, around eliminating the addition of cessation or jitter to the account itself.
Source and acquaintance information:
Damien Ramé
Product Marketing Manager
Accedian Networks Inc.
Tel : 514 331-6181 (toll chargeless : 1 866 685-8181)
Fax : 514 331-2210
Email: marketing-pr@accedian.com
About Accedian Networks:
Accedian Networks is amid in Montreal, Canada and has a leading-edge ability in the across of Ethernet Service Assurance and arising OAM standards for Carrier-Grade Ethernet Services. Accedian's different technology for Ethernet Service Assurance and OAM (Operations, Administration and Maintenance) uses an innovative, standards-based approach. Part of an Ethernet Service Assurance Platform (ESAP), Accedian's flagship artefact line, the EtherNID™ allows acutely defining, advancement and acceptable Ethernet Service Level Agreements from End-to-End above assorted technologies. For added information, visit: www.accedian.com or alarm 1-866-685-8181.
Accedian, EtherNID, SLA-meter, Performance Assurance Agent, PAA, Multi-SLA and “Map-out the Health of your Network” are trademarks of Accedian Networks Inc.
Accedian Networks Inc. - Accedian Networks called as one of Canada’s Top 10
Montreal, QC, January 9th 2008 — Accedian Networks Inc., a arch provider of Network Performance Assurance Solutions for Ethernet Service Providers, has been called by OCRI as one of Canada’s Top 10 Technology Companies.
Winners were called by an absolute able console of Canadian and US adventure capitalists.
"I abide to be afflicted by the above of companies that I see advancing out of Canada,” says Bernhardt Zeisig, Director, VIMAC Ventures LLC (Competition Juror).
Accedian provides Network Performance Assurance Solutions for Ethernet Service Providers. Its Ethernet Service Assurance Platform allows acutely defining, advancement and acceptable Ethernet SLAs (“Service Level Agreements”) from End-to-End. Accedian’s Service Assurance Platform can be acclimated in assorted applications, one area from which the Company is seeing astronomic absorption at the moment is wireless backhaul. Wireless Service providers accept started alive their Cell website Backhaul technology from T1 to Ethernet which is abundant added able to abutment the bandwidth access of 4G/EV-DO/HSDPA wireless services. Accedian is currently demography allotment in North America’s actual aboriginal 4G deployment.
“Being honoured as one of Canada’s Top 10 Technology companies is a abundant acceptance of our aggregation and artefact offering” said Patrick Ostiguy, President and CEO of Accedian Networks. “In the accomplished year, Accedian has developed and added its bazaar allotment tremendously. Our solutions acquiesce our barter from all about the apple to bear Service Performance with Assurance.”
Canada’s Top 10 can be beheld on the apple advanced web at www.topcanadiancompanies.ca, in the Technology Competition.
About Accedian Networks:
Accedian provides Network Performance Assurance Solutions for Ethernet Service Providers. Its Ethernet Service Assurance Platform allows acutely defining, advancement and acceptable Ethernet SLAs (“Service Level Agreements”) from End-to-End. Accedian Networks is amid in Montreal, Canada and has a leading-edge ability in the across of Ethernet Service Assurance and arising OAM standards for Carrier-Grade Ethernet Services. Accedian's different technology for Ethernet Service Assurance and OAM (Operations, Administration and Maintenance) uses an innovative, standards-based access and allows their barter to seamlessly assure the abide achievement of Ethernet casework by extending the ability of SLAs above assorted technologies from End-to-End. For added information, visit: www.accedian.com or alarm 1-866-685-8181.
Accedian, EtherNID, SLA-meter, Performance Assurance Agent, PAA, Multi-SLA, “Packet Performance Assurance”, “Delivering Service Performance with Assurance” and “Map-out the Health of your Network” are trademarks of Accedian Networks Inc.
— 30 —
Source and acquaintance information:
Damien Ramé
Product Marketing Manager
Accedian Networks Inc.
4878, Levy street, Suite 202
St-Laurent, QC, H4R 2P1
Canada
Tel : 514 331-6181 (toll chargeless : 1 866 685-8181)
Fax : 514 331-2210
Email: marketing-pr@accedian.com
Accedian Networks is a abreast captivated aggregation amid in Montreal, Canada and accurate by an accomplished administration aggregation and advising axle with a accurate clue almanac in the telecommunications industry. Accedian cultivates a able In-house leading-edge ability on the beginning of arising standards for Carrier-Grade Ethernet Services.
Accedian's Carrier-Grade technology for Ethernet Services Delivery and OAM&P (Operations, Administration, Maintenance and Provisioning) uses a unique, innovative, yet standards-based access (7 patents pending).
Part of an Ethernet Service Access Platform (ESAP), Accedian's flagship product, the EtherNID™ creates an Ethernet Services Demarcation Point defining a bright abuttals amid the Customer's and the Carrier's Ethernet Network.
Long belted to LAN usage, Ethernet has now stepped into the MAN/WAN and is replacing acceptable business private-line technologies such as T1, Frame-Relay and ATM mostly due to its badly lower amount and simplicity. Telecommunication Service Providers are faced with cutting chump appeal for Ethernet Services but are confronted with the operational shortcomings of Ethernet, which was not initially advised for Carrier Networks.
In that context, Carriers are cogent the charge for Demarcation Devices with the functionality to about-face Ethernet into a accurate Carrier-Grade technology. A able and bright claim has emerged for such devices, adapting Ethernet to the acrimonious operational requirements of the Telecom Carriers and ample Enterprise Operators, authoritative it added manageable, arguable and reliable.
Winners were called by an absolute able console of Canadian and US adventure capitalists.
"I abide to be afflicted by the above of companies that I see advancing out of Canada,” says Bernhardt Zeisig, Director, VIMAC Ventures LLC (Competition Juror).
Accedian provides Network Performance Assurance Solutions for Ethernet Service Providers. Its Ethernet Service Assurance Platform allows acutely defining, advancement and acceptable Ethernet SLAs (“Service Level Agreements”) from End-to-End. Accedian’s Service Assurance Platform can be acclimated in assorted applications, one area from which the Company is seeing astronomic absorption at the moment is wireless backhaul. Wireless Service providers accept started alive their Cell website Backhaul technology from T1 to Ethernet which is abundant added able to abutment the bandwidth access of 4G/EV-DO/HSDPA wireless services. Accedian is currently demography allotment in North America’s actual aboriginal 4G deployment.
“Being honoured as one of Canada’s Top 10 Technology companies is a abundant acceptance of our aggregation and artefact offering” said Patrick Ostiguy, President and CEO of Accedian Networks. “In the accomplished year, Accedian has developed and added its bazaar allotment tremendously. Our solutions acquiesce our barter from all about the apple to bear Service Performance with Assurance.”
Canada’s Top 10 can be beheld on the apple advanced web at www.topcanadiancompanies.ca, in the Technology Competition.
About Accedian Networks:
Accedian provides Network Performance Assurance Solutions for Ethernet Service Providers. Its Ethernet Service Assurance Platform allows acutely defining, advancement and acceptable Ethernet SLAs (“Service Level Agreements”) from End-to-End. Accedian Networks is amid in Montreal, Canada and has a leading-edge ability in the across of Ethernet Service Assurance and arising OAM standards for Carrier-Grade Ethernet Services. Accedian's different technology for Ethernet Service Assurance and OAM (Operations, Administration and Maintenance) uses an innovative, standards-based access and allows their barter to seamlessly assure the abide achievement of Ethernet casework by extending the ability of SLAs above assorted technologies from End-to-End. For added information, visit: www.accedian.com or alarm 1-866-685-8181.
Accedian, EtherNID, SLA-meter, Performance Assurance Agent, PAA, Multi-SLA, “Packet Performance Assurance”, “Delivering Service Performance with Assurance” and “Map-out the Health of your Network” are trademarks of Accedian Networks Inc.
— 30 —
Source and acquaintance information:
Damien Ramé
Product Marketing Manager
Accedian Networks Inc.
4878, Levy street, Suite 202
St-Laurent, QC, H4R 2P1
Canada
Tel : 514 331-6181 (toll chargeless : 1 866 685-8181)
Fax : 514 331-2210
Email: marketing-pr@accedian.com
Accedian Networks is a abreast captivated aggregation amid in Montreal, Canada and accurate by an accomplished administration aggregation and advising axle with a accurate clue almanac in the telecommunications industry. Accedian cultivates a able In-house leading-edge ability on the beginning of arising standards for Carrier-Grade Ethernet Services.
Accedian's Carrier-Grade technology for Ethernet Services Delivery and OAM&P (Operations, Administration, Maintenance and Provisioning) uses a unique, innovative, yet standards-based access (7 patents pending).
Part of an Ethernet Service Access Platform (ESAP), Accedian's flagship product, the EtherNID™ creates an Ethernet Services Demarcation Point defining a bright abuttals amid the Customer's and the Carrier's Ethernet Network.
Long belted to LAN usage, Ethernet has now stepped into the MAN/WAN and is replacing acceptable business private-line technologies such as T1, Frame-Relay and ATM mostly due to its badly lower amount and simplicity. Telecommunication Service Providers are faced with cutting chump appeal for Ethernet Services but are confronted with the operational shortcomings of Ethernet, which was not initially advised for Carrier Networks.
In that context, Carriers are cogent the charge for Demarcation Devices with the functionality to about-face Ethernet into a accurate Carrier-Grade technology. A able and bright claim has emerged for such devices, adapting Ethernet to the acrimonious operational requirements of the Telecom Carriers and ample Enterprise Operators, authoritative it added manageable, arguable and reliable.
LiveTime Software - LiveTime Service Manager earns ITIL 3 acceptance for 9 processes with PinkVERIFY
ITIL Service Management NewsStore this angel in big sizeLiveTime Software, a arch provider of ITIL based Web 2.0 Service Management and Help Desk Software, today appear it has accomplished PinkVERIFY acceptance of 9 ITIL V3 Processes. This analytical anniversary demonstrates LiveTime's charge to accessible standards and best practices to advice businesses bear added effective, efficient, and auditable chump account and support.
Out of the box action affiliation with Authentication, Asset and Inventory Management, and Event Management has enabled barter such as Lockheed Martin, Verizon, Pricewaterhouse Coopers and Wellpoint to apparatus LiveTime aural a amount of weeks! Available On Demand (SaaS) or On Premise (software, accouterments or basic appliance), LiveTime is based on accessible standards and supports any operating system, any browser, and any database.
"This acceptance allows both new and absolute LiveTime barter to accretion all the allowances of an adapted ITIL accordant action implementation," said Jason Andrews, VP of Application Engineering, LiveTime Software. "Greater efficiency, assured authoritative acquiescence and the alignment of IT casework with business objectives will enhance the account our barter deliver."
Focusing accurately on account and bound affiliation above all processes, LiveTime Service Manager 6 enables organizations to cycle out Service Catalog and Service Portfolio Management as calmly as Incident, Problem, and Change Management. LiveTime Service Manager 6 has been certified for Request Fulfillment, Incident, Problem, Change, Service Level, Knowledge, Service Catalog, Service Portfolio, and Service Asset and Configuration Management.
Pink Elephant's PinkVERIFY appraisal is accustomed as the IT account administration industry's aboriginal affairs for certifying software that supports the definitions and workflow requirements authentic by ITIL. For over ten years, PinkVERIFY has offered customers, who amount the acceptance and accomplishing of ITIL best practices, the affirmation that they are selecting optimal, value-based IT account administration solutions. With the absolution of ITIL V3, Pink Elephant has developed a new PinkVERIFY acceptance administration to reflect abutment of 14 processes aural the Service Lifecycle.
About Pink Elephant
Pink Elephant is appreciative to be adulatory 20 years of ITIL acquaintance - added than any added account provider. Operating through abounding offices above the globe, the aggregation is the world's #1 provider of ITIL and ITSM conferences, apprenticeship and consulting services. For added information, amuse appointment www.pinkelephant.com
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a bell-ringer of Web 2.0, ITIL account management, advice board and abutment automation software for average to ample enterprises. Many all-around 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and advance chump satisfaction. Founded in 1999, LiveTime Software is a abreast captivated close with offices in the United States, Australia and the United Kingdom. For added advice appointment www.livetime.com
LiveTime Software
4100 Newport Place
Ste 780
Newport Beach CA
Phone: (949) 777 5800
Fax: (949) 752 1649
PRESS CONTACT
Bill Gram-Reefer
WORLDVIEW
worldviewpr.com
reefer at worldviewpr dot com
Out of the box action affiliation with Authentication, Asset and Inventory Management, and Event Management has enabled barter such as Lockheed Martin, Verizon, Pricewaterhouse Coopers and Wellpoint to apparatus LiveTime aural a amount of weeks! Available On Demand (SaaS) or On Premise (software, accouterments or basic appliance), LiveTime is based on accessible standards and supports any operating system, any browser, and any database.
"This acceptance allows both new and absolute LiveTime barter to accretion all the allowances of an adapted ITIL accordant action implementation," said Jason Andrews, VP of Application Engineering, LiveTime Software. "Greater efficiency, assured authoritative acquiescence and the alignment of IT casework with business objectives will enhance the account our barter deliver."
Focusing accurately on account and bound affiliation above all processes, LiveTime Service Manager 6 enables organizations to cycle out Service Catalog and Service Portfolio Management as calmly as Incident, Problem, and Change Management. LiveTime Service Manager 6 has been certified for Request Fulfillment, Incident, Problem, Change, Service Level, Knowledge, Service Catalog, Service Portfolio, and Service Asset and Configuration Management.
Pink Elephant's PinkVERIFY appraisal is accustomed as the IT account administration industry's aboriginal affairs for certifying software that supports the definitions and workflow requirements authentic by ITIL. For over ten years, PinkVERIFY has offered customers, who amount the acceptance and accomplishing of ITIL best practices, the affirmation that they are selecting optimal, value-based IT account administration solutions. With the absolution of ITIL V3, Pink Elephant has developed a new PinkVERIFY acceptance administration to reflect abutment of 14 processes aural the Service Lifecycle.
About Pink Elephant
Pink Elephant is appreciative to be adulatory 20 years of ITIL acquaintance - added than any added account provider. Operating through abounding offices above the globe, the aggregation is the world's #1 provider of ITIL and ITSM conferences, apprenticeship and consulting services. For added information, amuse appointment www.pinkelephant.com
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a bell-ringer of Web 2.0, ITIL account management, advice board and abutment automation software for average to ample enterprises. Many all-around 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and advance chump satisfaction. Founded in 1999, LiveTime Software is a abreast captivated close with offices in the United States, Australia and the United Kingdom. For added advice appointment www.livetime.com
LiveTime Software
4100 Newport Place
Ste 780
Newport Beach CA
Phone: (949) 777 5800
Fax: (949) 752 1649
PRESS CONTACT
Bill Gram-Reefer
WORLDVIEW
worldviewpr.com
reefer at worldviewpr dot com
Velocity Integrations Software, Inc. - VI Service Desk -- A Lotus Notes Help Desk
Velocity Integrations Software, Inc. is the provider of the VI Service Desk; a Lotus Notes Help Desk solution. All the appearance appropriate to run a acknowledged Help Desk are absolute in a awful automatic and ataxia chargeless operating environment. The VI Service Desk is an acutely scalable band-aid with a acute cost-benefit arrangement for baby to ample businesses.
The VI Service Desk is acutely simple to install, with beneath than 1 hour of set up time required. We feel that a lot of of your accomplishing time should be spent optimizing your business rules and Help Desk workflow, not managing your Help Desk application. Our account is acutely pro-active, and a being is consistently accessible to bound abode your needs.
With the absolution of Version 3.0 this November of 2005; Velocity Integrations will be able-bodied positioned for connected growth, while at the aforementioned time accretion its casework and artefact capabilities.
Features of the VI Service Desk and Enhancements for 3.0
Ticket Logging capabilities via Email, Manual Submittal, End User Self Help Portal on Web and Notes Client.
Hardware and Software Asset Management – with Automatic Polling Tool.
Ad-Hoc Reporting that provides the user with a adjustable set of accoutrement and belief to accomplish around any blazon of report. Version 3.0 will accommodate the adeptness to consign letters to an Excel architecture for added portability and flexibility.
Knowledge Base Management for both Analysts and End Users.
Comprehensive Work History, Audit Trails and notification capabilities.
Fully chip SLA and Escalation Rules to auto-notify and accredit the able resources. Version 3.0 will accommodate the adeptness to forward out time breach based notifications, to ensure that issues are resolved.
Managed assignment appointment for account tickets. Version 3.0 will added enhance assignment appointment capabilities by accouterment templates that can be generated to auto-assign tasks for a account admission based on a botheration or account category.
Velocity Integrations Software is aflame about the approaching and extending its casework to an anytime abate all-around community.
Velocity Integrations Software, Inc.
1809 5th Avenue
Troy, New York 12180
contact@velocityintegrations.com
For added advice +1 518 720 3020
The VI Service Desk is acutely simple to install, with beneath than 1 hour of set up time required. We feel that a lot of of your accomplishing time should be spent optimizing your business rules and Help Desk workflow, not managing your Help Desk application. Our account is acutely pro-active, and a being is consistently accessible to bound abode your needs.
With the absolution of Version 3.0 this November of 2005; Velocity Integrations will be able-bodied positioned for connected growth, while at the aforementioned time accretion its casework and artefact capabilities.
Features of the VI Service Desk and Enhancements for 3.0
Ticket Logging capabilities via Email, Manual Submittal, End User Self Help Portal on Web and Notes Client.
Hardware and Software Asset Management – with Automatic Polling Tool.
Ad-Hoc Reporting that provides the user with a adjustable set of accoutrement and belief to accomplish around any blazon of report. Version 3.0 will accommodate the adeptness to consign letters to an Excel architecture for added portability and flexibility.
Knowledge Base Management for both Analysts and End Users.
Comprehensive Work History, Audit Trails and notification capabilities.
Fully chip SLA and Escalation Rules to auto-notify and accredit the able resources. Version 3.0 will accommodate the adeptness to forward out time breach based notifications, to ensure that issues are resolved.
Managed assignment appointment for account tickets. Version 3.0 will added enhance assignment appointment capabilities by accouterment templates that can be generated to auto-assign tasks for a account admission based on a botheration or account category.
Velocity Integrations Software is aflame about the approaching and extending its casework to an anytime abate all-around community.
Velocity Integrations Software, Inc.
1809 5th Avenue
Troy, New York 12180
contact@velocityintegrations.com
For added advice +1 518 720 3020
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