The Art of Service becomes one of the 1st common accepted providers of a new specialist ITIL® advance for Capacity, Availability and IT Service Continuity Management.
Brisbane, Australia November 19, 2007 -- The Art of Service today appear it has become one of the aboriginal organizations to accept common accreditation for a new chip ITIL® acceptance advance that will accredit practitioners to bigger manage, adapt and optimize the Capacity, Availability and IT Service Continuity Management processes.
The Art of Service was the aboriginal in the industry to acquaint specialized, role-based acceptance courses and its ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management advance has been advised for action managers, coordinators and added specialists operating in the Service Management function, as able-bodied as IT, Network and System Managers.
Awarded by EXIN, the Netherlands-based Examination Institute for Information Science, the accreditation is advised to agreement and advance the above of ITIL courses and the companies who bear them. EXIN is one of two absolute assay bodies amenable for managing ITIL accreditation.
"The Art of Service has a abiding accord with EXIN and is already accepted to accommodate training for the abounding ITIL acceptance program," confirms Ivanka Menken, controlling administrator of The Art of Service. "We're captivated to add this new acumen to our growing account of 'firsts' as a all-around baton in IT administration best practices."
Previously, EXIN appointed The Art of Service as one of the aboriginal globally accepted alignment to bear ITIL Practitioner: Service Level, Financial, Configuration, Change and Release Management. The primary ambition of these new amassed advance offerings is to accredit IT professionals to accretion a added all-embracing appearance of how specific groups of awful inter-dependent processes should plan together.
"This advance is advised to authenticate how the bond of Capacity, Availability and IT Service Continuity Management processes can advice to bear a abiding IT environment," continues Menken. "It will abutment a awful proactive administration access to optimizing processes."
Menken believes this new advance already afresh demonstrates the beat access to ITIL apprenticeship that has become a The Art of Service hallmark. The five-day acceptance advance has a 65% bent on applied application—in accession to in-class class instruction, the advance aswell includes accumulation contest and presentations by attendees.
The 2007 and 2008 accessible appointed dates for the new ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management can be begin on theartofservice(dot)com
Bookings and enquiries apropos to the agenda should be addressed to service(at)theartofservice.com. Full advice on this course, and any added ITIL acceptance course, can be beheld at theartofservice.com
About ITIL Practitioner: IPPI Capacity, Availability and IT Service Continuity Management
The advance is adapted for IT Managers, Supervisor, Team Leaders, Network Managers, Website Managers, Application Developers and System Managers agents who already acquire the Foundation Certificate in IT Service Management, accessible through The Art of Service's ITIL IT Service Management Essentials Course.
ITIL® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
For added information, amuse contact:
Ivanka Menken, Executive Director
i.menken@artofservice.com.au
The Art of Service
Tel: (+61) 7 32522055
About The Art of Service
The Art of Service is headquartered in Brisbane, Australia with operations worldwide. The Art of Service works with organizations to advance the above of IT casework through the appliance of accustomed best practices, such as the Information Technology Infrastructure Library (ITIL). For added information, amuse appointment theartofservice.com
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