LiveTime Software - LiveTime Service Manager earns ITIL 3 acceptance for 9 processes with PinkVERIFY

ITIL Service Management NewsStore this angel in big sizeLiveTime Software, a arch provider of ITIL based Web 2.0 Service Management and Help Desk Software, today appear it has accomplished PinkVERIFY acceptance of 9 ITIL V3 Processes. This analytical anniversary demonstrates LiveTime's charge to accessible standards and best practices to advice businesses bear added effective, efficient, and auditable chump account and support.

Out of the box action affiliation with Authentication, Asset and Inventory Management, and Event Management has enabled barter such as Lockheed Martin, Verizon, Pricewaterhouse Coopers and Wellpoint to apparatus LiveTime aural a amount of weeks! Available On Demand (SaaS) or On Premise (software, accouterments or basic appliance), LiveTime is based on accessible standards and supports any operating system, any browser, and any database.

"This acceptance allows both new and absolute LiveTime barter to accretion all the allowances of an adapted ITIL accordant action implementation," said Jason Andrews, VP of Application Engineering, LiveTime Software. "Greater efficiency, assured authoritative acquiescence and the alignment of IT casework with business objectives will enhance the account our barter deliver."

Focusing accurately on account and bound affiliation above all processes, LiveTime Service Manager 6 enables organizations to cycle out Service Catalog and Service Portfolio Management as calmly as Incident, Problem, and Change Management. LiveTime Service Manager 6 has been certified for Request Fulfillment, Incident, Problem, Change, Service Level, Knowledge, Service Catalog, Service Portfolio, and Service Asset and Configuration Management.

Pink Elephant's PinkVERIFY appraisal is accustomed as the IT account administration industry's aboriginal affairs for certifying software that supports the definitions and workflow requirements authentic by ITIL. For over ten years, PinkVERIFY has offered customers, who amount the acceptance and accomplishing of ITIL best practices, the affirmation that they are selecting optimal, value-based IT account administration solutions. With the absolution of ITIL V3, Pink Elephant has developed a new PinkVERIFY acceptance administration to reflect abutment of 14 processes aural the Service Lifecycle.

About Pink Elephant

Pink Elephant is appreciative to be adulatory 20 years of ITIL acquaintance - added than any added account provider. Operating through abounding offices above the globe, the aggregation is the world's #1 provider of ITIL and ITSM conferences, apprenticeship and consulting services. For added information, amuse appointment www.pinkelephant.com
About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a bell-ringer of Web 2.0, ITIL account management, advice board and abutment automation software for average to ample enterprises. Many all-around 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and advance chump satisfaction. Founded in 1999, LiveTime Software is a abreast captivated close with offices in the United States, Australia and the United Kingdom. For added advice appointment www.livetime.com

LiveTime Software
4100 Newport Place
Ste 780
Newport Beach CA

Phone: (949) 777 5800
Fax: (949) 752 1649

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