Psytechnics - PSYTECHNICS EXTENDS VOICE PERFORMANCE MANAGEMENT WITH IBM

Store this angel in big sizeVoiceCon, Orlando, FL: April 1, 2009 Psytechnics, a baton in achievement administration solu-tions for absolute time IP based communications, today appear that its Experience Manager so-lution will now aswell abutment IBM Lotus Sametime Unified Telephony users. Experience Manager will accord Sametime Unified Telephony operations and abutment the adeptness to proactively administer and adviser articulation alarm above and bear rapid, accurate analysis for any alarm above issues. This ensures acknowledged pilot or balloon deployments, added user aplomb and adoption, as able-bodied as bargain operating costs both during deployment and already deployed.

Experience Manager’s different user acquaintance based access ensures that achievement man-agement and advertisement for IP based telephony, including Sametime Unified Telephony in enter-prise or managed account provider (MSP) based deployments, accurately reflects the user’s absolute time experience. This increases user aplomb with bigger alarm above believability through proactive monitoring, detection, and affection for user affecting issues. The Experience Man-ager band-aid delivers a abridgement in operational and abutment adventure overheads throughout the deployment activity aeon by acclamation accepted articulation appliance problems including articulation distortion, echo, and incorrect aggregate levels, as able-bodied any arrangement induced problems above multi-vendor IP communications environments. Detailed achievement reporting, analysis, and basis could cause analysis accredit account levels to be maintained added bigger while abbreviation operating costs.

“Maintaining user aplomb and capability with IP based communications is capital to apprehend abounding business amount and ROI while adopting a added acknowledged collaborative environ-ment,” said Mike Hollier, CTO of Psytechnics. “Our acquaintance with added than 1 actor busi-ness IP telephony users acutely demonstrates the charge for proactive administration of the users’ alarm acquaintance and bargain operational costs for IP based communications from the pilot or balloon through to complete deployment. The appropriate akin of afterimage and analysis for able abutment is just not accessible from acceptable arrangement or VoIP administration tools.”
“Voice above can be afflicted by abounding altered variables above the arrangement with IP telepho-ny systems,” said Akiba Saeedi, administrator of unified advice and accord at IBM. “Using Experience Manager with Sametime Unified Telephony helps adviser and administer over-all articulation above in absolute time allowance to abate annoyance and advance capability of articulation accord in business.”

Psytechnics is an IBM beat business accomplice that has auspiciously formed with IBM Global Services ahead on chump projects. This development is added affirmation that the Psy-technics Experience Manager band-aid provides cogent added amount to IP Telephony dep-loyments and, furthermore, the accession of video conferencing and advancement administration ca-pabilities ensures added all-embracing capability as organizations added embrace a unified communications environment.

About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling able administration of alarm above and bargain operating and abutment costs for IP Telephony, Video Conferencing and Unified Communications in fixed, adaptable and converged environments.

Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement man-agement, troubleshooting, account akin reporting, and compliance. Using absolute time, cold alarm appraisal account the absolute user acquaintance presents accurate after-effects for appropriate aboriginal time ‘find and fix’ application the appropriate resource. Experience Manager focuses on appliance specific as able-bodied as the IP manual characteristics to ascertain user affecting factors such as noise, delay, distortion, and answer that, if combined, will actuate the users’ experience.

Winner of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008’ and acclimated to administer added than 1 actor business telephony users, Experience Manager is accepting a signifi-cant ballast in the managed account provider market.

Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has con-tributed decidedly to seven ITU-T standards for articulation and video assessment. Psytechnics’ band-aid is abundantly accurate adjoin added than 500,000 humans based abstract analysis opinions.

Psytechnics’ articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, carrying able ‘right aboriginal time’ adventure management, differentiated services, SLA ecology and compliance, and able interconnect selection. The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and regis-tered trademarks are the acreage of their corresponding owners.

Notes
IBM, Lotus, Sametime and Sametime Unified Telephony are trademarks of International Business Ma-chines Corporation in the United States, added countries, or both. Other company, product, and account names may be trademarks or account marks of others.

Sametime Unified Telephony is accepted to be accessible from IBM in July 2009

Psytechnics Inc
30 Maplewood Avenue, Suite 205
Portsmouth NH, 03801

Press Contact:
Liz Swenton, March Communications
617-960-9858