London, January 13, 2009—Psytechnics, a baton in articulation achievement administration solutions for operations and account administration teams in account providers and enterprises, today announces that the company’s flagship product, Experience Manager, has apprenticed bigger articulation alarm above for an added one actor IP Telephony (IPT) business users through 2008. With assorted contempo arrangement wins and deployments above account providers in the UK and the Netherlands this is a cogent anniversary for Psytechnics. This success acutely demonstrates that Psytechnics’ different adeptness to admeasurement and boldness articulation alarm above issues is recognised as an capital basic in the business of carrying IP Telephony based services. It aswell underlines the actuality that account providers are added recognising that absolute VoIP accoutrement from IPT and NMS vendors do not abode the issues of identifying, absolute or preventing poor above IP telephony calls and in actuality recognises these as ‘reactive tools’ for arrangement engineers that do not abode the business goals of abbreviation costs, advancement chump achievement and carrying operational efficiency.
Call above problems rapidly become account affecting as they accept a cogent appulse on chump satisfaction, potentially a banking appulse on account akin agreements, and they aswell access operating costs due to the added troubleshooting time and assets needed. Psytechnics has approved that there is able appeal for a added beat operational band-aid that gives absolute time afterimage to alarm above performance. Should above thresholds be breached, Experience Manager helps to define the specific affair and analyze and locate the basis could cause aural the network. This proactive access contrasts to chiral troubleshooting of alarm above issues in a reactive, blaze angry access that uses big-ticket arrangement and engineering resources.
Kelly Westerfield, Director of Network Delivery, IBM Network Services comments, “We had to acquisition a added able way to administer IP Telephony alarm quality. We had to automate what was acceptable a actual manual, reactive, time arresting and cher process. We had to abode this so that we could accommodate a college akin of articulation account to our barter and administer our costs.”
Westerfield continues, “Psytechnics gives us the adeptness to accept poor articulation alarm above in absolute time and again helps us accept what is causing the botheration and where. In a lot of cases alarm above issues are articular and bound afore the user is acquainted of it. Without Psytechnics we would alone be acquainted of some types of articulation above issues alone if the user appear it.”
Psytechnics European VP Sales, Ravi Pather comments, “The operational and business issues associated with advancement able alarm above for IP Telephony based casework are not traveling away. They abide because users are still accusatory of poor above calls, and accepted accoutrement do not advice operations and abutment accurately analyze and boldness the problems bound enough. Call above issues are not accepting addressed with the accepted accoutrement from the IPT or the arrangement administration software vendors. They accept artlessly not accepted the complexities and priorities of absolute time articulation operations and as such their accoutrement do not abode this. The actuality that abounding of these vendors about await on a simple MOS (Mean Opinion Score) altitude that has little to do with the absolute user acquaintance is a abundant abode to alpha allurement some harder questions.”
Pather continues, “Service Providers acutely accept to abode alarm above and chump achievement issues, but the operational amount is aswell now a cogent driver. Business apprenticed initiatives such as ‘Right First Time ‘, ‘Customer Experience Management’ and ‘Reduced Time to Repair’ accord able insights into the renewed business priorities and the appetence to abode them”. “With Psytechnics’ solutions, alarm above issues can about be diagnosed in 10 percent of the time compared to application absolute accoutrement from IPT and NMS vendors”.
The Psytechnics Experience Manager solution, afresh called 2008 Product of the Year by Internet Telephony Magazine, provides a solid foundation to acceleration up the ‘find and fix’ action by accouterment an chip band-aid for the monitoring, alerting, troubleshooting and advertisement of articulation quality, abbreviation costs and beggarly time to adjustment (MTTR) by pinpointing the attributes and antecedent of the botheration and administering the actual operational teams to break the issues bound and efficiently.
About Psytechnics:
Psytechnics is the baton in articulation and video achievement administration solutions, enabling proactive administration of end user alarm quality, as able-bodied as operational ability for IP Telephony, IP Video Conferencing, and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement administration and troubleshooting, accouterment absolute time, cold alarm appraisal that data the absolute user experience, presenting accurate after-effects for appropriate aboriginal time 'find and fix', authoritative added able use of abutment assets and abbreviation MTTR. Experience Manager focuses on appliance specific as able-bodied as IP manual characteristics audition user affecting factors such as noise, delay, baloney and answer that if accumulated will actuate the users experience.
Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has contributed decidedly to seven ITU-T standards for articulation and video assessment.
Psytechnics' band-aid is abundantly accurate adjoin the opinions of added than 500,000 humans assuming abstract tests in the company's own state-of-the art testing facilities.
Psytechnics' articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, acknowledging PBX, Contact Centre and TDM backup programs at enterprises and government organisations, either anon or alongside through managed casework providers and cardinal outsourcers.
The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire, USA.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and registered trademarks are the acreage of their corresponding owners.
Press contact:
Claudia Bate, Skywrite Communications
claudia.bate@skywritecomms.com
+44 20 7608 8354
2009年12月16日星期三
Psytechnics - Psytechnics’ CTO and Founder to Speak at VoiceCon Orlando
Portsmouth, NH: March 2, 2009 – Psytechnics, a baton in articulation and video achievement administration for managed account providers and enterprises, today appear its advocacy of VoiceCon, Orlando, March 30-April 2, 2009.
Dr. Mike Hollier, CTO and Founder, will allege at a blemish affair blue-blooded “Troubleshooting IP Telephony Networks” on Tuesday March 31st at 2:30 p.m. EST. During the affair Dr. Hollier will abode the realities of managing alarm above in converged networks, highlighting the amount accountability that acceptable arrangement administration and VoIP accoutrement abode on operations and abutment teams with the disability to accurately and bound pin point the could cause and fix for articulation and video alarm above problems.
Dr. Hollier will aswell be demography allotment in a console blue-blooded “QoS & QoE: Voice Quality Across Distributed Networks,” captivated Thursday April 2nd at 8:00 a.m. EST. In this console Dr. Hollier will detail the appliance of ‘Quality of Experience’ altitude and visibility, why this is important from a account akin angle and how this differs from the acceptable ‘Quality of Service’ abstracts that acceptable arrangement and VoIP administration accoutrement report.
Psytechnics will aswell be demonstrating Experience Manager, its band-aid for articulation and video achievement management, at berth #1129. VoiceCon is accustomed as the arch accident for action accommodation makers who charge to appraise their options for brief to IP telephony, converged networks and unified communications.
Dr. Mike Hollier has been a avant-garde in ‘perceptual engineering’ for over sixteen years, giving Psytechnics its different adeptness to admeasurement the appulse of arrangement manual or voice/video appliance problems to users’ acumen of alarm quality, and again accommodate the consecutive analysis of the problem. Between 1987 and 1999 he captivated a amount of positions aural BT; administering their analysis into audio, video and multi-media achievement assessment. He becoming a PhD from the University of Essex for his plan on application models of animal audition to adumbrate accent quality. His aggregation created the accolade acceptable PAMS (Perceptual Analysis Measurement System) accent above measurement. Dr Hollier is a Chartered Engineer, alert champ of the Alan Rudge Award for Innovation, a adolescent of the University of Essex and affiliate of the IOA and AES.
If you are a affiliate of the columnist or analyst association absorbed in affair with Psytechnics at the show, amuse acquaintance Liz Swenton at liz@marchpr.com to set up a briefing.
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling proactive administration of end user alarm quality, as able-bodied as operations ability for IP Telephony, IP Video Conferencing, and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement administration and troubleshooting, accouterment absolute time, cold alarm appraisal that data the absolute user experience, presenting accurate after-effects for appropriate aboriginal time 'find and fix'. Experience Manager focuses on appliance specific as able-bodied as IP manual characteristics audition user affecting factors such as noise, delay, baloney and answer that if accumulated will actuate the users experience.
Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has contributed decidedly to seven ITU-T standards for articulation and video assessment.
Psytechnics' band-aid is abundantly accurate adjoin the opinions of added than 500,000 animal based abstract tests in the company's own state-of-the art testing facilities.
Psytechnics' articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, acknowledging PBX, Contact Centre and TDM backup programs at enterprises and government organizations, either anon or alongside through managed casework providers and cardinal outsourcers.
The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire, USA.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and registered trademarks are the acreage of their corresponding owners.
Psytechnics Inc
30 Maplewood Avenue, Suite 205
Portsmouth NH, 03801
Phone: 603-427-6500
Meredith@marchpr.com
Dr. Mike Hollier, CTO and Founder, will allege at a blemish affair blue-blooded “Troubleshooting IP Telephony Networks” on Tuesday March 31st at 2:30 p.m. EST. During the affair Dr. Hollier will abode the realities of managing alarm above in converged networks, highlighting the amount accountability that acceptable arrangement administration and VoIP accoutrement abode on operations and abutment teams with the disability to accurately and bound pin point the could cause and fix for articulation and video alarm above problems.
Dr. Hollier will aswell be demography allotment in a console blue-blooded “QoS & QoE: Voice Quality Across Distributed Networks,” captivated Thursday April 2nd at 8:00 a.m. EST. In this console Dr. Hollier will detail the appliance of ‘Quality of Experience’ altitude and visibility, why this is important from a account akin angle and how this differs from the acceptable ‘Quality of Service’ abstracts that acceptable arrangement and VoIP administration accoutrement report.
Psytechnics will aswell be demonstrating Experience Manager, its band-aid for articulation and video achievement management, at berth #1129. VoiceCon is accustomed as the arch accident for action accommodation makers who charge to appraise their options for brief to IP telephony, converged networks and unified communications.
Dr. Mike Hollier has been a avant-garde in ‘perceptual engineering’ for over sixteen years, giving Psytechnics its different adeptness to admeasurement the appulse of arrangement manual or voice/video appliance problems to users’ acumen of alarm quality, and again accommodate the consecutive analysis of the problem. Between 1987 and 1999 he captivated a amount of positions aural BT; administering their analysis into audio, video and multi-media achievement assessment. He becoming a PhD from the University of Essex for his plan on application models of animal audition to adumbrate accent quality. His aggregation created the accolade acceptable PAMS (Perceptual Analysis Measurement System) accent above measurement. Dr Hollier is a Chartered Engineer, alert champ of the Alan Rudge Award for Innovation, a adolescent of the University of Essex and affiliate of the IOA and AES.
If you are a affiliate of the columnist or analyst association absorbed in affair with Psytechnics at the show, amuse acquaintance Liz Swenton at liz@marchpr.com to set up a briefing.
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling proactive administration of end user alarm quality, as able-bodied as operations ability for IP Telephony, IP Video Conferencing, and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement administration and troubleshooting, accouterment absolute time, cold alarm appraisal that data the absolute user experience, presenting accurate after-effects for appropriate aboriginal time 'find and fix'. Experience Manager focuses on appliance specific as able-bodied as IP manual characteristics audition user affecting factors such as noise, delay, baloney and answer that if accumulated will actuate the users experience.
Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has contributed decidedly to seven ITU-T standards for articulation and video assessment.
Psytechnics' band-aid is abundantly accurate adjoin the opinions of added than 500,000 animal based abstract tests in the company's own state-of-the art testing facilities.
Psytechnics' articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, acknowledging PBX, Contact Centre and TDM backup programs at enterprises and government organizations, either anon or alongside through managed casework providers and cardinal outsourcers.
The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire, USA.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and registered trademarks are the acreage of their corresponding owners.
Psytechnics Inc
30 Maplewood Avenue, Suite 205
Portsmouth NH, 03801
Phone: 603-427-6500
Meredith@marchpr.com
Psytechnics - PSYTECHNICS EXTENDS VOICE PERFORMANCE MANAGEMENT WITH IBM
Store this angel in big sizeVoiceCon, Orlando, FL: April 1, 2009 Psytechnics, a baton in achievement administration solu-tions for absolute time IP based communications, today appear that its Experience Manager so-lution will now aswell abutment IBM Lotus Sametime Unified Telephony users. Experience Manager will accord Sametime Unified Telephony operations and abutment the adeptness to proactively administer and adviser articulation alarm above and bear rapid, accurate analysis for any alarm above issues. This ensures acknowledged pilot or balloon deployments, added user aplomb and adoption, as able-bodied as bargain operating costs both during deployment and already deployed.
Experience Manager’s different user acquaintance based access ensures that achievement man-agement and advertisement for IP based telephony, including Sametime Unified Telephony in enter-prise or managed account provider (MSP) based deployments, accurately reflects the user’s absolute time experience. This increases user aplomb with bigger alarm above believability through proactive monitoring, detection, and affection for user affecting issues. The Experience Man-ager band-aid delivers a abridgement in operational and abutment adventure overheads throughout the deployment activity aeon by acclamation accepted articulation appliance problems including articulation distortion, echo, and incorrect aggregate levels, as able-bodied any arrangement induced problems above multi-vendor IP communications environments. Detailed achievement reporting, analysis, and basis could cause analysis accredit account levels to be maintained added bigger while abbreviation operating costs.
“Maintaining user aplomb and capability with IP based communications is capital to apprehend abounding business amount and ROI while adopting a added acknowledged collaborative environ-ment,” said Mike Hollier, CTO of Psytechnics. “Our acquaintance with added than 1 actor busi-ness IP telephony users acutely demonstrates the charge for proactive administration of the users’ alarm acquaintance and bargain operational costs for IP based communications from the pilot or balloon through to complete deployment. The appropriate akin of afterimage and analysis for able abutment is just not accessible from acceptable arrangement or VoIP administration tools.”
“Voice above can be afflicted by abounding altered variables above the arrangement with IP telepho-ny systems,” said Akiba Saeedi, administrator of unified advice and accord at IBM. “Using Experience Manager with Sametime Unified Telephony helps adviser and administer over-all articulation above in absolute time allowance to abate annoyance and advance capability of articulation accord in business.”
Psytechnics is an IBM beat business accomplice that has auspiciously formed with IBM Global Services ahead on chump projects. This development is added affirmation that the Psy-technics Experience Manager band-aid provides cogent added amount to IP Telephony dep-loyments and, furthermore, the accession of video conferencing and advancement administration ca-pabilities ensures added all-embracing capability as organizations added embrace a unified communications environment.
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling able administration of alarm above and bargain operating and abutment costs for IP Telephony, Video Conferencing and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement man-agement, troubleshooting, account akin reporting, and compliance. Using absolute time, cold alarm appraisal account the absolute user acquaintance presents accurate after-effects for appropriate aboriginal time ‘find and fix’ application the appropriate resource. Experience Manager focuses on appliance specific as able-bodied as the IP manual characteristics to ascertain user affecting factors such as noise, delay, distortion, and answer that, if combined, will actuate the users’ experience.
Winner of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008’ and acclimated to administer added than 1 actor business telephony users, Experience Manager is accepting a signifi-cant ballast in the managed account provider market.
Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has con-tributed decidedly to seven ITU-T standards for articulation and video assessment. Psytechnics’ band-aid is abundantly accurate adjoin added than 500,000 humans based abstract analysis opinions.
Psytechnics’ articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, carrying able ‘right aboriginal time’ adventure management, differentiated services, SLA ecology and compliance, and able interconnect selection. The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and regis-tered trademarks are the acreage of their corresponding owners.
Notes
IBM, Lotus, Sametime and Sametime Unified Telephony are trademarks of International Business Ma-chines Corporation in the United States, added countries, or both. Other company, product, and account names may be trademarks or account marks of others.
Sametime Unified Telephony is accepted to be accessible from IBM in July 2009
Psytechnics Inc
30 Maplewood Avenue, Suite 205
Portsmouth NH, 03801
Press Contact:
Liz Swenton, March Communications
617-960-9858
Experience Manager’s different user acquaintance based access ensures that achievement man-agement and advertisement for IP based telephony, including Sametime Unified Telephony in enter-prise or managed account provider (MSP) based deployments, accurately reflects the user’s absolute time experience. This increases user aplomb with bigger alarm above believability through proactive monitoring, detection, and affection for user affecting issues. The Experience Man-ager band-aid delivers a abridgement in operational and abutment adventure overheads throughout the deployment activity aeon by acclamation accepted articulation appliance problems including articulation distortion, echo, and incorrect aggregate levels, as able-bodied any arrangement induced problems above multi-vendor IP communications environments. Detailed achievement reporting, analysis, and basis could cause analysis accredit account levels to be maintained added bigger while abbreviation operating costs.
“Maintaining user aplomb and capability with IP based communications is capital to apprehend abounding business amount and ROI while adopting a added acknowledged collaborative environ-ment,” said Mike Hollier, CTO of Psytechnics. “Our acquaintance with added than 1 actor busi-ness IP telephony users acutely demonstrates the charge for proactive administration of the users’ alarm acquaintance and bargain operational costs for IP based communications from the pilot or balloon through to complete deployment. The appropriate akin of afterimage and analysis for able abutment is just not accessible from acceptable arrangement or VoIP administration tools.”
“Voice above can be afflicted by abounding altered variables above the arrangement with IP telepho-ny systems,” said Akiba Saeedi, administrator of unified advice and accord at IBM. “Using Experience Manager with Sametime Unified Telephony helps adviser and administer over-all articulation above in absolute time allowance to abate annoyance and advance capability of articulation accord in business.”
Psytechnics is an IBM beat business accomplice that has auspiciously formed with IBM Global Services ahead on chump projects. This development is added affirmation that the Psy-technics Experience Manager band-aid provides cogent added amount to IP Telephony dep-loyments and, furthermore, the accession of video conferencing and advancement administration ca-pabilities ensures added all-embracing capability as organizations added embrace a unified communications environment.
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling able administration of alarm above and bargain operating and abutment costs for IP Telephony, Video Conferencing and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement man-agement, troubleshooting, account akin reporting, and compliance. Using absolute time, cold alarm appraisal account the absolute user acquaintance presents accurate after-effects for appropriate aboriginal time ‘find and fix’ application the appropriate resource. Experience Manager focuses on appliance specific as able-bodied as the IP manual characteristics to ascertain user affecting factors such as noise, delay, distortion, and answer that, if combined, will actuate the users’ experience.
Winner of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008’ and acclimated to administer added than 1 actor business telephony users, Experience Manager is accepting a signifi-cant ballast in the managed account provider market.
Psytechnics is a affiliate in acceptable continuing of the International Telecommunications Union and has con-tributed decidedly to seven ITU-T standards for articulation and video assessment. Psytechnics’ band-aid is abundantly accurate adjoin added than 500,000 humans based abstract analysis opinions.
Psytechnics’ articulation and video achievement administration articles are deployed common in enterprise, adaptable and next-generation networks, carrying able ‘right aboriginal time’ adventure management, differentiated services, SLA ecology and compliance, and able interconnect selection. The aggregation was spun out of BT in December 2000 and has offices in Ipswich, U.K. and Portsmouth, New Hampshire.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and regis-tered trademarks are the acreage of their corresponding owners.
Notes
IBM, Lotus, Sametime and Sametime Unified Telephony are trademarks of International Business Ma-chines Corporation in the United States, added countries, or both. Other company, product, and account names may be trademarks or account marks of others.
Sametime Unified Telephony is accepted to be accessible from IBM in July 2009
Psytechnics Inc
30 Maplewood Avenue, Suite 205
Portsmouth NH, 03801
Press Contact:
Liz Swenton, March Communications
617-960-9858
Psytechnics - Psytechnics CTO and Founder to allege at VON
Portsmouth, NH - September 9, 2009: Psytechnics, a baton in articulation and video achievement administration for managed account providers and enterprises, today appear its advocacy at the VON Conference & Expo, September 21-23, 2009 at the Miami Beach Convention Center in South Beach, Florida.
Psytechnics CTO and Founder, Dr. Mike Hollier, will aswell be accommodating in the afterward three console discussions:
•Tuesday, September 22nd:
o10:00am EST - Real World UC: Mistakes Made, Lessons Learned
o11:30am EST - Keeping it Real: What's Actually Working in Mobile VoIP
•Wednesday, September 23rd:
o10:00am EST - From QoS to QoE: New Technologies Testing IP Networks
Dr. Hollier has been a avant-garde in ‘perceptual engineering’ for over sixteen years, giving Psytechnics the different adeptness to admeasurement and analyze the appulse of arrangement manual and voice/video appliance problems on users’ calls. Between 1987 and 1999 he captivated a amount of positions aural BT; administering their analysis into audio, video, and multi-media achievement assessment. He is a Chartered Engineer, two time champ of the Alan Rudge Award for Innovation, a adolescent of the University of Essex, and affiliate of the IOA and AES.
Key Facts:
•The VON Conference & Expo showcases the best of the all-around IP communications apple for account providers and ample enterprises
•Psytechnics will be demoing Experience Manager, its band-aid for articulation and telepresence video achievement management, at Booth #1309
•If you are a affiliate of the columnist or analyst association absorbed in affair with Psytechnics at the show, amuse acquaintance Liz Swenton at liz@marchpr.com to set up a briefing
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling able administration of alarm above and bargain operating and abutment costs for IP Telephony, Video Conferencing and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement management, troubleshooting, account akin reporting, and compliance. Using absolute time, cold alarm appraisal account the absolute user acquaintance presents accurate after-effects for appropriate aboriginal time ‘find and fix’ application the appropriate resource. Experience Manager, champ of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008,’ focuses on appliance specific as able-bodied as the IP manual characteristics to ascertain user affecting factors such as noise, delay, distortion, and answer that, if combined, will actuate the users’ experience.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and registered trademarks are the acreage of their corresponding owners.
Press Contact
Liz Swenton
March Communications
+1 617 960-9858
psytechnics@marchpr.com
Psytechnics CTO and Founder, Dr. Mike Hollier, will aswell be accommodating in the afterward three console discussions:
•Tuesday, September 22nd:
o10:00am EST - Real World UC: Mistakes Made, Lessons Learned
o11:30am EST - Keeping it Real: What's Actually Working in Mobile VoIP
•Wednesday, September 23rd:
o10:00am EST - From QoS to QoE: New Technologies Testing IP Networks
Dr. Hollier has been a avant-garde in ‘perceptual engineering’ for over sixteen years, giving Psytechnics the different adeptness to admeasurement and analyze the appulse of arrangement manual and voice/video appliance problems on users’ calls. Between 1987 and 1999 he captivated a amount of positions aural BT; administering their analysis into audio, video, and multi-media achievement assessment. He is a Chartered Engineer, two time champ of the Alan Rudge Award for Innovation, a adolescent of the University of Essex, and affiliate of the IOA and AES.
Key Facts:
•The VON Conference & Expo showcases the best of the all-around IP communications apple for account providers and ample enterprises
•Psytechnics will be demoing Experience Manager, its band-aid for articulation and telepresence video achievement management, at Booth #1309
•If you are a affiliate of the columnist or analyst association absorbed in affair with Psytechnics at the show, amuse acquaintance Liz Swenton at liz@marchpr.com to set up a briefing
About Psytechnics
Psytechnics is the baton in articulation and video achievement administration solutions, enabling able administration of alarm above and bargain operating and abutment costs for IP Telephony, Video Conferencing and Unified Communications in fixed, adaptable and converged environments.
Psytechnics' Experience Manager is a absolute band-aid for articulation and video achievement management, troubleshooting, account akin reporting, and compliance. Using absolute time, cold alarm appraisal account the absolute user acquaintance presents accurate after-effects for appropriate aboriginal time ‘find and fix’ application the appropriate resource. Experience Manager, champ of Internet Telephony and Unified Communications magazines ‘Product of the Year 2008,’ focuses on appliance specific as able-bodied as the IP manual characteristics to ascertain user affecting factors such as noise, delay, distortion, and answer that, if combined, will actuate the users’ experience.
Psytechnics is a registered brand of Psytechnics Ltd. All added barter names, trademarks, and registered trademarks are the acreage of their corresponding owners.
Press Contact
Liz Swenton
March Communications
+1 617 960-9858
psytechnics@marchpr.com
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