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2009年12月16日星期三

itelligence AG - SAP Consulting Company itelligence at CeBIT 2009 in Hanover

2009 itelligence Highlights in Hall 4 D/38 and Hall 6/C24 at CeBIT
•Trade fair addition it.x-press: fast SAP bond of accurate account providers
•New fixed-price amalgamation with chip CRM
•Industry solutions abutment midmarket
•Alloy provides added access amid arrangement environments

Bielefeld, February 24, 2009 – True to its adage “We accomplish added out of SAP solutions”, itelligence AG will be presenting it.x-press, which links accurate account providers via SAP NetWeaver PI, and a new, awful focused fixed-price SAP All-in-One CRM amalgamation as barter fair innovations in Hall 4/D38 at this year's CeBIT in Hanover.

it.x-press – absolute barter of abstracts with accurate account providers
it.x-press has been developed by SAP specialists at itelligence to accommodate a fast hotlink amid the SAP arrangement and accurate account providers such as DHL, DPD, GLS, Fedex and UPS. The action of auctioning bales and appurtenances is now appreciably simpler, beneath and accordingly beneath big-ticket back the new band-aid from itelligence enables the business action of sending and reviewing dispatches to be agitated out anon in cyberbanking anatomy from SAP. Thanks to the Webservice-based architectonics of this solution, which uses the adult SOA Middleware SAP NetWeaver PI as its abstruse basis, it can aswell be chip bound and calmly into absolute arrangement landscapes.

itelligence Offers Fixed-Price SAP All-in-One CRM Package
The new it.compact CRM band-aid from itelligence offers an SAP All-in-One band-aid with SAP CRM that is acutely tailored to the needs and requirements of SMEs. The band-aid can be chip calmly into absolute SAP ERP 6.0 chump solutions. New SAP ERP 6.0 barter can aswell amalgamate this adaptation with an industry solution. The accomplishing and consulting casework absolute in the it.compact CRM band-aid including the fields of marketing, sales and analytics amount EUR 19,900 additional the licenses for the SAP All-in-One CRM engine for EUR 9,900 and SAP appliance user licenses.

Industry Solutions Strengthen the Midmarket
CeBIT visitors can acquisition out about itelligence’s absolute industry-specific affairs at the capital angle in Hall 4/D38. itelligence consultants will be presenting innovations from it.automotive for the automotive industry, it.chemicals for the actinic and pharmaceuticals sector, it.hightronic for the high-tech and electronics sector, it.manufacturing for accouterment and bulb manufacturing, it.metal for the metal & bolt processing industry, it.trade for business and it.wood for the balk and appliance industry.

SAP Global Hosting Partner itelligence Presents “Reverse Offshoring”
itelligence has already afresh been accepted as an SAP Global Hosting Partner. Visitors to CeBIT will accretion an acumen into the full-service provider’s new outsourcing concept. With advertence in accurate to the appellation “reverse offshoring”, itelligence will appearance how to accomplish able operations through the deployment of axial administering and abutment and bounded apparatus such as helpdesks and abstracts centermost infrastructure. This ensures best above at adorable prices, thereby enabling barter to agreement 7/24/365 operation of their systems irrespective of time zones.

itelligence Illustrates Practical Examples Concerning Alloy
The new Alloy technology will aswell be on affectation at the itelligence stand, a software artefact developed by SAP and IBM enabling SAP abstracts to be accessed added bound and anon from Lotus Notes.

Visit itelligence at CeBIT in Hanover in
Hall 4 D/38 – capital stand
Hall 6 C/24 – agents recruitment
or on the Internet at www.itelligence.de

itelligence is one of the arch all-embracing full-service providers of solutions in abutment of SAP solutions, employing added than 1,450 awful able advisers in 17 countries and in 5 regions (America, Asia, Western Europe, Eastern Europe and Germany/Austria). As a frequently awarded SAP accomplice itelligence realizes circuitous projects in the SAP solution-based ambiance for over 3,000 barter worldwide. In 2006, itelligence acquired gold-level cachet as an SAP approach accomplice as allotment of the SAP PartnerEdge™ affairs in Germany, and in the U.S. in 2007. The company’s casework in abutment of SAP solutions ambit from consulting and licensing to outsourcing and casework to proprietary industry-specific SAP. In 2007, itelligence generated absolute sales of EUR 190.9 million, basic abstracts 2008 appearance sales ascent to EUR 216 million.

itelligence AG
Silvia Dicke
Königsbreede 1
33605 Bielefeld
Tel: ++49 (0) 521-91448 107
Fax: ++49 (0) 521-91445 201
silvia.dicke@itelligence.de
www.itelligence.de

DMC Software Solutions - DMC Software Solutions baffle bread-and-butter trend by entering Fastest Growing Companies 2009

Store this angel in big sizeAward acceptable Sage and Microsoft Gold Business Partner, DMC Software Solutions, abide to abound in the accepted bread-and-butter climate, defying all allowance by entering the Fastest Growing Companies 2009, the Who’s Who of Britain’s Business Elite highlights almanac advance rate.

Mike Ramsay, managing administrator of DMC Software said, “It is a abundant honour for DMC to be entered into the Who’s Who of Britain’s Business Elite- Fastest Growing Companies 2009 publication. DMC has gone from backbone to backbone this year admitting the black abridgement and I anticipate that this is cogitating of our focus as a business on carrying outstanding chump service. Without our barter there is no DMC and to ensure our barter accumulate advancing back, we abode a top accent on the akin account we offer.

CRM is an acutely able apparatus that facilitates the accouterment of accomplished chump account and it forms the amount of all of our activities at DMC, from sales and business through to chump service. In an added advancing bazaar abode it is acute for businesses to utilise CRM functionality in adjustment to sustain a aggressive advantage.”

CRM software, if implemented correctly, offers a individual area for all chump advice stored. From this abstracts sales assembly can organise their time calmly never missing an important alarm or affair again, enabling them to bang while the adamant is hot. Marketing professionals can automate communications ensuring that all barter are kept up to date with the latest advice and chump account assembly can abundance data of enquiries and complaints to appearance approaching business plans.

DMC Software knows that CRM can be the aberration amid biconcave and pond for abounding businesses. Keen to ensure that all businesses account from the capabilities of CRM, DMC Software action Software-as-a-Service (SaaS) CRM to clothing budgets at the abate end of the spectrum. SaaS CRM alleviates the charge to buy big-ticket accouterments because the software is hosted at one of DMC’s abstracts centres and is accessed through a web browser.

With SaaS CRM a baby account fee is payable in acknowledgment for abounding CRM functionality, approved backups, arrangement maintenance, chargeless upgrades and abstruse support. DMC Software action two SaaS CRM solutions, ACT! SaaS which is alone accessible from DMC and Microsoft Dynamics CRM SaaS. With both of these solutions users will account from anticipated costs, quick and simple implementation, and basal accouterments expenditure.

About DMC

DMC Software offers a host of software solutions to abutment the Customer Relationship Management (CRM) and Accounts functions aural a business. In accession to this they action top above able services, including development, training and abstruse support, ensuring businesses are provided with a band-aid that will access ability and profitability.

DMC Software Solutions
Churchill House
Isis Way
Minerva Business Park
Lynch Wood
Peterborough, PE2 6QR

Jade Dixon-Winters
jadewinters@dmcsoftware.co.uk
+44 (0) 01733 362120

Omni Technology Solutions - Server-side SageCRM Integration Now Available for Novell GroupWise 8

Omni, the GroupWise Integration CompanyStore this angel in big sizeEDMONTON, CANADA and NEW YORK, USA—16 Mar 2009—Omni (omni-ts.com), the GroupWise Integration Company, and Novell Platinum Partner, RDA Enterprises, today appear that they will be alive calm to acquaint a transparent, two-way, server-side affiliation for SageCRM.com and Novell GroupWise 8.

"Omni's Riva Integration Server brings enterprise-level, server-side affiliation for Novell GroupWise and key line-of-business applications," said Teruel Carrasco, Director of Global Sales and Channel Strategy for Omni. "Despite these boxy bread-and-butter times, companies abide to advance in cardinal line-of-business affiliation and revenue-enhancement solutions that drive growth, bear bigger chump service, and advance workforce productivity. Riva Integration Server satisfies these CxO-level priorities."

"Gartner projects advantageous advance of the common CRM bazaar from $8.9 billion in 2008 to $13.3 billion in 2012," connected Carrasco. "With the new accession of our Riva affiliation for SageCRM.com, Omni and its all-around accomplice arrangement are assertive to enhance their allotment of this growing CRM market. Riva integrations are aswell accessible for Microsoft SharePoint, the fastest-growing artefact in Microsoft's history, Salesforce.com, SugarCRM, Microsoft Dynamics, GoldMine CRM and info@hand CRM. An ACT! by Sage affiliation is aswell planned."

"RDA Enterprises has complete a actual acknowledged Novell GroupWise and CRM practice," said Robert Diaz, CEO of RDA Enterprises. "In the past, we were alone able to action our Novell barter GroupWise applicant plug-ins, agnate to those accessible for Microsoft Outlook, or labor-intensive, customized integrations. Riva Integration Server delivers an enterprise-level, out-of-the-box affiliation that we can bound arrange to accommodate transparent, two-way synchronization of GroupWise and SageCRM.com abode book information, appointments, opportunities, tasks, leads and notes."

"Our barter will be aflame to accept a single, unified appearance of CRM abstracts in GroupWise," connected Diaz. "Executives and salespeople will now accept the advantage to analysis CRM opportunities, quotes and abutment cases anon from aural GroupWise. Riva's beat SmartConvert affection allows end-users to automatically actualize a CRM befalling or abutment case from a GroupWise email or to accredit an email to an absolute CRM account, befalling or case. Riva, accumulated with the Web 2.0 accoutrement and abundance enhancements in Novell GroupWise 8, will accord to RDA's connected advance and profitability."

For added advice on Riva Integration Server for SageCRM.com, ACT! by Sage and Novell GroupWise, appointment www.omni-ts.com/crm-integration/ or alarm 780-423-4200. To apprentice added about RDA Enterprises, go to www.rdanet.com or alarm 212-532-6125.

About Omni Technology Solutions Inc.

Omni is the #1 GroupWise Integration Company. Omni's Riva Integration Server has alien a new era of Novell GroupWise affiliation and interoperability for Microsoft SharePoint, SugarCRM, Salesforce CRM, Microsoft Dynamics CRM, SageCRM, GoldMine, info@hand, Bluefin CRM, Facebook and Oracle and added SQL databases.
www.omni-ts.com

About RDA Enterprises, Inc.

RDA Enterprises, Inc. is a full-service arrangement integrator accouterment assets to design, apparatus and abutment all Information Technology needs. Since 1986, RDA has consistently provided its admired audience leading-edge technology solutions and above custom-built or best-of-breed casting products. Headquartered in the affection of midtown Manhattan, with digital locations on both the east and west coasts, RDA is strategically positioned to accommodated the specific requirements of anniversary of its clients, behindhand of admeasurement or location.
www.rdanet.com

Press Contacts

Trevor Poapst
Director, Global Marketing
Omni Technology Solutions Inc.
1200, 10104 - 103 Avenue
Edmonton, Alberta, Canada
Phone: +1.780.423.4200 Ext. 228
www.omni-ts.com/contact-us.html

Robert Diaz
CEO
RDA Enterprises
99 Madison Avenue
Third Floor
New York, NY, USA
Phone: +1.212.532.6125
www.rdanet.com

Soffront Software, Inc. - Soffront Receives 2009 CRM Excellence Award from Customer Interaction Solutions Magazine

Soffront Singled Out for Helping Clients Improve CRM

Fremont, California, 13 April, 2009 — Soffront appear today that Technology Marketing Corporation (TMC)’s, tmcnet.com, Customer Interaction Solutions® annual (cismag.com) has called Soffront’s CRM as a almsman of a 2009 CRM Excellence Award. Customer Interaction Solutions has been the arch advertisement in the CRM, acquaintance centermost and teleservices industries back 1982.

“We are appreciative to accept this celebrated accolade fourth year in a row,” said Manu Das, Founder and President of Soffront Software, Inc. “During the accomplished sixteen years we accept been accouterment the best amount to baby and average admeasurement businesses. We action the a lot of configurable Enterprise and SaaS CRM band-aid with a bigger account akin agreement at a lower amount than our competitors. As a result, even in this accepted bread-and-butter ambiance we are accretion our chump abject and bazaar share. Our SaaS band-aid provides an end-to-end CRM band-aid with complete administering and agreement adequacy at a individual low price.”

“Soffront has approved to the editors of Customer Interaction Solutions that their articles and casework accept essentially bigger the processes of their clients’ businesses by streamlining and facilitating the breeze of advice bare for companies to absorb their a lot of adored asset...their customers,” said Nadji Tehrani, architect and administrator of TMC, publishers of Customer Interaction Solutions.

The Tenth Annual CRM Excellence Award winners accept been called on the base of their artefact or service’s adeptness to advice extend and aggrandize the chump accord to become all encompassing, accoutrement the absolute action and the absolute lifetime of the customer.

About Soffront
Soffront Software Inc. has the experience, technology and focus to serve mid-market companies gluttonous CRM solutions. Soffront’s chip CRM capabilities cover sales, marketing, chump service, ability base, advice desk, activity management, adjustment processing, birthmark tracking and more. Soffront’s installed abject includes Fortune 500 companies, mid-sized businesses, federal, state, and bounded governments. Soffront is abreast held, debt-free, and profitable.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) annual has been the articulation of the call/contact center, CRM and teleservices industries. Please appointment www.cismag.com.

About TMC
Technology Marketing Corporation (TMC) is an chip all-around media aggregation allowance our audience body communities in print, in-person and online. For added advice about TMC, appointment www.tmcnet.com.

Soffront Software Inc.
45437 Warm Springs Blvd.
Fremont, CA 94539

Soffront Contact:
Gopi Patel
510-413-9000, ext.350
gopi.patel@soffront.com

TMC Contact:
Jan Pierret
TMC
203-852-6800 ext. 228
Email jpierret@tmcnet.com

Sage Software India - Sage CRM Solutions Receive Three Awards From ISM Inc

Sage IndiaStore this angel in big sizeSage India appear that ISM Inc., amusing media, chump accord administration (CRM) and acquaintance centermost cardinal admiral accept called Sage SalesLogix and SageCRM as Top 15 CRM Small & Medium Business Software Award winners for 2009. Additionally, Sage SalesLogix is cited as a 2009 champ in ISM’s Top 15 CRM Enterprise Software category. SageCRM has accustomed an ISM accolade for seven after years, while Sage SalesLogix has been accustomed eleven years running. More advice about Sage CRM Solutions is accessible at www.sagesoftware.co.in

The Sage CRM Solutions were called afterwards accelerated testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each artefact activated during ISM’s appraisal affairs was rated according to 217 alternative criteria, including 102 business functions, 51 abstruse features, 36 accomplishing capabilities, 11 absolute time CRM belief and 17 user-support features.
The 2009 Top 15 CRM selections are featured in ISM’s 17th copy of The Guide to CRM Automation and in a Top 15 CD accessible at www.ismguide.com.

About Sage India

Sage India is a accessory of £1, 295m Sage Group plc, a arch all-embracing supplier of business administration software solutions and accompanying articles and casework for baby to mid-sized businesses. Formed in 1981, Sage was floated on the London Stock Exchange in 1989 and the accumulation now has 5.7 actor barter and employs over 14800 humans worldwide. Sage has over 1000 barter in India for its CRM, ERP, Payroll and HRMS articles above industries like, Trading & Distribution, Manufacturing, Services, IT/ITES, Financial Services, Media, Travel, Hospitality, etc. Sage is one of the bazaar leaders in the UK, US, Europe and South Asia. It works with over 30,000 reseller ally and over 40,000 accountants worldwide.

For added advice amuse visit: www.sagesoftware.co.in

Sage India is a accessory of £1, 295m Sage Group plc, a arch all-embracing supplier of business administration software solutions and accompanying articles and casework for baby to mid-sized businesses.

Sage Software India
100, Okhla Industrial Estate
Phase - III, 1st Floor
New Delhi - 110020
Tel: +91 11 40712488/81/82

KWizCom Corporation - KWizCom announces CRM SharePoint Connector adaptation 2.2.00

Store this angel in big sizeDynamics CRM and SharePoint no best stand-alone entities!

KWizCom's CRM SharePoint Connector is an avant-garde add-on that bridges amid Dynamics CRM and SharePoint, coaction their capabilities to accredit awful able business management.

This avant-garde add-on revolutionizes the functionality of SharePoint and CRM with a automated workflow that utilizes the advice inherent in the abstracted tools.

KWizCom's CRM-SharePoint Connector enables users to apparatus SharePoint's certificate administration capabilities on advice absolute in any CRM article for example: Accounts, Leads, Products etc.

KWizCom's CRM-SharePoint Connector grants CRM users the adeptness to actualize certificate libraries and folders, save abstracts affiliated to any CRM entity, seek for documents, allotment abstracts with users who are NOT CRM users (and do not accept CRM applicant license).

Nimrod Geva, KWizCom's VP Sales & Marketing elaborates: "We created this add on to accommodate to the acceptable business convenance aphorism that says – abbreviate expense, aerate capabilities.
Many organizations advance CRM's to administer their chump information. Many accouter the incomparable ability of SharePoint for their certificate administration needs. Till now anniversary has formed in parallel. The CRM-SharePoint Connector provides a seamless arch amid the two, acceptance them to allotment advice for a added able workflow, bigger time management, college abundance and bigger ability management.
Dynamics CRM and SharePoint crave a ample investment on antecedent acquirement and added investment for circadian maintenance. Our CRM-SharePoint Connector maximizes the investment in both accoutrement and grants added advantageous capabilities that accord added account to the enterprise."

Download and try - FREE of allegation - KWizCom's CRM SharePoint Connector adaptation 2.2.00: www.kwizcom.com/CRMProductPage.asp?ProductID=847&ProductS...

KWizCom is a arch developer of software apparatus that accredit Microsoft SharePoint and Dynamics CRM barter to aerate abundance and abbreviate development risk. Our solutions and account acquiesce IT professionals and advice workers to absolutely apprehend the abeyant of a world-class infrastructure.

KWizCom, a Gold Certified Microsoft Partner, is a all-around aggregation with address in Toronto, Canada. The aggregation is committed to developing avant-garde solutions, architecture amiable partnerships and alms aberrant services.

Media contact:
Forest Rain Marcia, Marcom Manager: forest@kwizcom.com
KWizCom - 148 Castle Rock Dr. Richmond Hill, Ontario L4C 5K5, Canada
+1-905-370-0333

DMC Software Solutions - DMC Software admonish businesses on how to get the a lot of from CRM

DMC Software SolutionsStore this angel in big sizeIt is commonplace for businesses to apparatus a Customer Relationship Management (CRM) band-aid assured a quick fix to all sales action issues, alone to be aghast and abolish the abstraction in a quick succession. CRM is added than just software and abounding businesses, if implementing CRM, abort to realise the accent of a amount of key issues. A CRM arrangement is alone as acceptable as the abstracts entered accordingly it have to be allotment of a added aesthetics and a complete ability aural any organisation.

CRM users can be beat by a “Big Bang” access and arrest their circadian alive practice, abrogation them activity pressurised into acquirements a awful circuitous arrangement and use it accurately from day one. A added affable access to accomplishing should be advised in favour of this, accouterment users with time to familiarise themselves with a band-aid advanced of the “go live” date.

Mike Ramsay, Managing Director of DMC Software Solutions, a arch Sage and Microsoft CRM provider, explains, “It is accurate that a circuitous CRM arrangement with abounding tabs and fields that will never be acclimated abash and alienate users. Therefore it is important for businesses to customise their CRM solutions to accommodated the alone needs of the business, in adjustment to accomplish optimum ability from both the arrangement and the users over a aeon of time.

“For CRM to be acknowledged it is important for those who use it to accept ascribe into the way it functions, the fields that appear and the processes involved. This captivation enables users to anticipate the advantages of CRM and they will become added absorbed in application it properly, entering up to date advice on a approved base and not just if they are affected to by management.”

The account of a able-bodied maintained CRM band-aid is clear, accouterment a business with abounding opportunities to utilise accessible assets and optimise added assisting activity. Having one axial area area all applicant abstracts resides is invaluable to organisations that focus on chump service. CRM enables anybody to accept the aforementioned appearance of a client’s history, including transactions, acceptance them to acknowledge added bound to enquiries and requests.

In accession to this, a CRM band-aid will accredit all communications to be targeted and abstinent effectively, in adjustment to advance a business’s adeptness to breeding admired chump relationships. This accord architecture will after advance referrals and echo purchase, which will appulse badly on the basal line.

About DMC Software

DMC Software is a aggregation that is accomplished in accouterment Customer Relationship Management (CRM), Accounts and chip business solutions for businesses of all sizes, above a ample ambit of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With beat development abilities DMC can clothier a band-aid to accommodated the exact requirements of a business, accouterment the accoutrement and acknowledging casework to access ability and profitability.

For added advice on the CRM solutions and able casework accessible from DMC Software appointment www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or alarm FREEPHONE 0800 6522 423 to allege to a affiliate of the sales staff.

- ENDS -

For added advice amuse acquaintance
Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel:01733 362120

DMC Software Solutions - DMC Software urges businesses to investigate the allowances of CRM customisation

DMC Software SolutionsStore this angel in big sizeCustomer Relationship Management (CRM) software has been singled out by business editors as a basic apparatus to beat the recession – it is added important than anytime for business to ensure the minimum accident is taken for the best acknowledgment in the present time. Yet, still abounding organisations abide blind of how they can absolutely extend the amount of their CRM. DMC Software advises businesses to apprentice about CRM customisation – and how it can advice them accomplish the wisest investments.

CRM software, such as ACT! By Sage, if implemented correctly, can accommodate a business with amaranthine benefits. The primary account is the development of bigger applicant accord administration which can aftereffect in echo purchases and referrals, anniversary impacting absolutely on a business’s profitability. Additional allowances cover added advantageous personnel, focused business communications and bigger chump account alms – all accessible through the appropriate CRM software.

Mike Ramsay, managing administrator of DMC Software suggests, “CRM Software can accommodate businesses with a ample amount of allowances including added chump retention- which is basic in the accepted bread-and-butter climate. However, to get the a lot of from a CRM band-aid it is important that businesses accede CRM customisation so the software will clothing their exact business needs and processes. By accomplishing this ability will acutely advance and a quicker acknowledgment on investment can be seen.”

ACT! Software is the best affairs CRM band-aid in the exchange because it offers affluent functionality that simple to use at a amount able price. ACT! by Sage is now even added accessible back the absolution of ACT! SaaS, which allows businesses abounding CRM functionality with abounding abutment and aliment for a small, manageable, account fee. However, ACT! by Sage is an out of the box band-aid and for abounding businesses one admeasurement does not fit all.

DMC Software Solutions is accomplished in the accomplishing of ACT! and are able to absolutely advance and customise the band-aid to clothing the alone needs of altered organisations. ACT! can be acclimatized to accommodate with third affair software, for instance, ACT! can be set up to automatically retrieve advice from web forms completed by visitors. By manipulating ACT! to accomplish functions commonly agitated out manually a all-inclusive aggregate of time can be adored and the abundance of agents increased, acceptance them to focus their absorption added important areas of the business.

ACT! Customisation doesn’t charge to be completed if the band-aid is implemented, DMC Software can customise the band-aid retrospectively so that users can become accustomed with how it performs and aspects that can be afflicted to accommodated the business needs. In the accepted bread-and-butter altitude customisation may assume like an accidental investment about the allowances it can action ensure a fast acknowledgment on investment.

-ENDS-

About DMC Software

DMC Software is a aggregation that is accomplished in accouterment Customer Relationship Management (CRM), Accounts and chip business solutions for businesses of all sizes, above a ample ambit of industries including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With beat development abilities DMC can clothier a band-aid to accommodated the exact requirements of a business, accouterment the accoutrement and acknowledging casework to access ability and profitability.

For added advice on the CRM solutions and able casework accessible from DMC Software appointment www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or alarm FREEPHONE 0800 6522 423 to allege to a affiliate of the sales staff.

Contact details:
Jade Dixon-Winters
Marketing Executive
Email: jadewinters@dmcsoftware.co.uk
Tel: +44 (0)1733 362120

Website: www.dmcsoftware.co.uk

Postal address
Churchill House, Isis Way, Minerva Business Park, Lynch Wood,
Peterborough, PE2 6QR

Surado Solutions, Inc. - Group Edition Provides a Level Playing Field for First Time Online CRM Users

SURADO CRMStore this angel in big sizeSurado CRM Online - Group Edition alien this anniversary provides affluence of use and ability at an affordable price.

Riverside, CA, September 24, 2009 - Surado Solutions, the developer of alive on-premise and online CRM solutions for added than a decade appear the absolution of Surado CRM Online – Group Edition. Geared for individual professionals and baby businesses up to 5 users, Group Edition provides the absolute antithesis of able Online CRM band-aid at an affordable amount point.

Surado CRM Online - Group Edition follows the clip of its big brother -- the Professional Edition appear beforehand this year. Group Edition is an simple to use online CRM band-aid with key appearance that cover Contact & Account Management, Sales Tracking and Forecasting, Marketing Campaign Management and email marketing.

Many business owners accept been on the sidelines if it comes to application the ability of CRM artlessly because they could not acquiesce a complicated CRM band-aid that was above their budget. With Surado CRM Online - Group Edition, individual professionals and baby teams can be added efficient, added advantageous and added able than anytime before.

By afterward a alternation of online tutorials, Group Edition can calmly be customized to the way businesses conduct their operations. Surado is aswell the alone bell-ringer in the bazaar that offers up to two hours of FREE customized able apprenticeship on acceptance of Surado CRM Online. This one-on-one apprenticeship allows users to get up and active on the aboriginal day of usage.

Key Group Edition Features Include:
•Contact & Account Management
•Opportunity Tracking & Forecasting
•Sales Pipeline / Funnel Management
•Email Marketing with Professionally advised Templates
•Task Management, Calendaring & Scheduling
•Email Tracking & Synchronization
•List Management with Data Mining Capabilities
•Document Attachment
•Integrated Web Resources
•Data Importing Capabilities
•Over 100 Reports

“Once again, we accept been able to bear the appropriate band-aid at the appropriate time for the appropriate group!,” said Sundip R. Doshi, CEO of Surado Solutions, Inc. “In a boxy bread-and-butter environment, individual professionals and baby business owners charge all the advice they can get. The Group Edition provides a akin arena acreage for these businesses to bigger attempt in the marketplace.”

During one of the affliction bread-and-butter abatement in the endure 20 years, Surado continues to advance heavily in R&D activities. These activities abide to aftereffect in new offerings as able-bodied as upgrades to added than 26 of Surado CRM articles accepted during the next one year.

About Surado CRM Online - Group Edition & Pricing
Surado CRM Online Group Edition is now accessible for cable at $15 for 5 Users per month. To apprentice more, amuse appointment www.SuradoCRM.com/ondemandcrm. A abundant affection allegory blueprint of Group Edition and Professional Edition is available.

About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in the University Research Park, Riverside, California. Surado provides a abounding spectrum of on-demand and on-premise Customer Relationship Management (CRM) articles and services. For added advice about Surado CRM articles and services, amuse appointment www.SuradoCRM.com.

###

Since 1995, Surado Solutions positioned itself to capitalize on its ability in architecture online, out-of-the-box and ample circuitous solutions to actualize CRM solutions for companies of all size.

Surado CRM allows you to acceptance all your advice anytime. From Email Marketing to Sales automation to Contact Management and managing Customer Service, Surado CRM provides the affluence of use and ability for businesses of all size. Surado offers both Online CRM as able-bodied as On Premise CRM solutions.

University Research Park, 588 Technology Court, Riverside, California, 92507, USA

DMC Software Solutions - DMC Software Solutions analyze how chip Business Solutions can enhance Customer Service

DMC Software - Integrated Business SolutionsStore this angel in big sizeIn the accepted bread-and-butter climate, as organisations action for business, chump account and added amount are top priorities for buyers. By amalgam Customer Relationship Management (CRM) and Accounts systems businesses can enhance chump account levels to accretion that all important aggressive edge, says DMC Software Solutions.

Previously, absolute affiliation amid CRM and Accounts applications was bound to ample enterprises, about with the absolution of ACT! 2010 and Sage 50 Accounts 2010 seamless affiliation amid the foreground and aback appointment is now accessible at a amount affordable to the baby business.
ACT! 2010 and Sage 50 Accounts 2010 anniversary acquaint abundant new features. However if accumulated ACT! and Sage 50 Accounts authenticate accurate abeyant accouterment a complete business administration band-aid accouterment functionality for accounts, chump service, sales and business teams.

Rob Pope, Integrated Solutions Specialist at DMC Software said, “The amount of chip business solutions are generally over looked by businesses. The alteration bazaar abode agency affairs behaviour is alteration and amount is not the alone chief agency if a acquirement is made. By amalgam CRM and Accounts systems businesses can accomplish bigger ability which agency chump account will be added and at the aforementioned time the workforce will accept added time to absorb in areas that crave greater attention.”

When ACT! 2010 and Sage 50 Accounts 2010 are accumulated users will acquaintance bigger interdepartmental advice enabling them to acknowledge added bound to chump requests. In accession to this administering tasks will be bargain and business processes will be streamlined, removing the charge for bifold access into disparate systems.

About DMC Software

DMC Software is a aggregation that is accomplished in accouterment Customer Relationship Management (CRM), Accounts and chip business solutions for businesses of all sizes, above a ample ambit of industries including ACT! 2010, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With beat development abilities DMC can clothier a band-aid to accommodated the exact requirements of a business, accouterment the accoutrement and acknowledging casework to access ability and profitability.

For added advice on the CRM solutions and able casework accessible from DMC Software appointment www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or alarm FREEPHONE 0800 6522 423 to allege to a affiliate of the sales staff.

Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

Concentrix Ltd - Concentrix CRM Solution helps CrossCountry Trains Nomination for Customer Service Excellence Award

Store this angel in big sizeConcentrix chump CrossCountry Trains has been nominated for the 2009 National Customer Service Awards.

The nomination, accomplished afterwards a accurate access and alternative process, sees CrossCountry Trains shortlisted in the ‘Contact Centre Team of the Year’ and ‘Customer Services Manager of Year’ categories. The aggregation has aswell been ‘Highly Commended’ in the ‘Complaints Team of the Year Category’.

CrossCountry Trains crosses added of the UK than any added alternation operator. In 2008 they chose Concentrix to advance a new chump casework system. Based on Microsoft Dynamics CRM, Concentrix replaced a bespoke bequest arrangement that was expensive, difficult to use and had astringent limitations.

Concentrix created a CRM-based chump account arrangement tailored accurately to the needs of CrossCountry Trains. Through all-encompassing agreement and customisation of Microsoft Dynamics CRM, the Concentrix band-aid integrates with trackside alternation achievement systems, calculates refunds, speeds up acknowledgment times and lets CrossCountry Train’s agents focus on carrying excellent, personalised account to their customers.

Matt Foster, Customer Service Manager for CrossCountry Trains and appointee for Manager of the Year said “We’re absolutely blessed that the chump account band-aid developed by Concentrix, alternating with the adherence of our agents and added changes we’ve fabricated to our business, has helped CrossCountry Trains through to the finals of two categories at the National Customer Service Awards 2009 and accomplish ‘Highly Commended’ in another.”

John Odell, Senior CRM Consultant at Concentrix commented “Congratulations to Matt and the team. We’ve developed a advantageous and abutting alive accord with CrossCountry Trains throughout their chump account project. From antecedent scoping appropriate through to training and support, CrossCountry Train’s professionalism and ability helped us bear a awful acknowledged solution”.

The winners of the National Customer Service Awards will be appear at an “Oscar’s style” awards black on 9th December 2009.

Background Information

Concentrix is a arch UK absolute chump accord administration (CRM) specialist and IT solutions provider. Founded in 1999, Concentrix helps companies access competitiveness, advantage and chump achievement by convalescent business processes, systems and IT.

Concentrix solutions are based on recognised, 'best-of-breed' software products. As able-bodied as accouterment Microsoft Dynamics CRM, Concentrix aswell food Microsoft Dynamics NAV, the Sage 200 suite, Sage CRM, Sage SalesLogix, and FrontRange's GoldMine software. Concentrix has aswell developed a amount of complementary, add-on CRM software modules, and has a committed aggregation of software programmers and developers.

As able-bodied as CRM systems, the aggregation aswell food arch casting hardware, a absolute ambit of support, training, courses, upgrades, admonition and consultancy. In added words, Concentrix provides complete IT solutions: software, accouterments and acknowledging services.

Concentrix is a Microsoft Gold Certified Partner, a absolutely Accredited Sage Business Partner and a FrontRange Premier Partner.

More advice about Microsoft Dynamics CRM is accessible at www.concentrix.co.uk/software/crm/crm-software/microsoft-...

Concentrix is based abreast Loughborough, Leicestershire, UK, has a bounded appointment in the South-West (Bristol) and a digital appointment in axial London.

Concentrix Ltd
20 Granite Way
Mountsorrel
Loughborough
Leicestershire
UK

www.concentrix.co.uk/

Surado Solutions, Inc. - Surado CRM Selected as Top 40 CRM Vendor

SURADO CRMStore this angel in big sizeBusiness-Software.com releases its 2010 bell-ringer advertisement which showcases Surado CRM as a Top 40 CRM Vendor.

Riverside, CA, November 11, 2009 - Surado Solutions, the developer of alive on-premise and online CRM solutions for added than a decade appear that it has been called as a top 40 CRM bell-ringer for 2010 by Business-Software.com.

Business-Software.com is the arch software appraisal website for business and IT professionals; the website provides technology buyers with all the advice they charge to conduct their research, aggregate from what to accede if affairs the appropriate CRM system, to accepting the a lot of from their purchase. In accession to accouterment allegory guides and Top 10 and Top 40 reports, Business-Software.com aswell provides software demos, whitepapers and webinars from arch software vendors as able-bodied as appropriate offers to end users. For added information, amuse appointment www.business-software.com.

Surado articles featured in this advertisement cover Surado CRM Enterprise, Surado Small Business CRM and Surado CRM Online. The advertisement aswell provides added advice such as Surado CRM appraisement information, chump focus, software model, audience as able-bodied as a accumulated profile.

“Being allotment of a arch industry advertisement of CRM vendors is a attestation to our focus in bringing alive CRM solutions to the bazaar place,” said Sundip R. Doshi, CEO of Surado Solutions, Inc. “We are ashamed and will abide to innovate and accompany new articles and casework to our customers.”

About Surado
Surado Solutions, Inc., founded in 1995, is headquartered in the University Research Park, Riverside, California. Surado provides a abounding spectrum of on-demand and on-premise Customer Relationship Management (CRM) articles and services. For added advice about Surado CRM articles and services, amuse appointment www.SuradoCRM.com.

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Since 1995, Surado Solutions has strategically positioned itself to capitalize on its ability in architecture online, out-of-the-box and ample circuitous solutions to actualize CRM solutions for companies of all size.
Surado CRM allows you to acceptance all your advice anytime. From Email Marketing to Sales automation to Contact Management and managing Customer Service, Surado CRM provides the affluence of use and ability for businesses of all size. Surado offers both Online CRM as able-bodied as On Premise CRM solutions.

Surado Solutions, Inc.

University Research Park, 588 Technology Court, Riverside, CA 92507

Zeynep Cancelik

Soffront Software Inc - SOFFRONT SOFTWARE RELEASES SOFFRONT CRM VERSION 9.0

Fremont, California, November 16, 2009 – Soffront® Software Inc., soffront.com, a arch provider of CRM software, today appear the absolution of Soffront CRM adaptation 9.0. The latest absolution adds abundant enhancements to the able-bodied capabilities of the software—features that advance abundance by accretion ability and automation.

“Improving abundance is consistently important; during an bread-and-butter slowdown, it’s vital,” said Manu Das, admiral and architect of Soffront. “Since 1992, Soffront has provided a robust, easy-to-use, adjustable CRM band-aid to businesses. Soffront CRM adaptation 9.0 continues to body on that tradition—delivering able-bodied action CRM software that improves abundance through ability and automation.”

Improve Efficiency
Soffront improves ability by alms abounding Unicode multi-language support. This affection helps companies bigger abutment their all-around users by acceptance advisers to use the accent of their choice.

An added certificate library allows users to centrally administer documents, extenuative time. Users can calmly search, locate, edit, and email abstracts with a few clicks.

Soffront CRM v. 9.0 aswell improves ability with adjustable CRM administering features. The CRM acceptance dashboard letters CRM acceptance and provides key admonition for admiral to admeasurement acknowledgment on investment (ROI). An optimized scheduler architectonics ensures bigger achievement and scalability.
Soffront adaptable now abutment all above platforms. Field assembly can bound acceptance analytical abstracts in absolute time and anon amend the CRM database.

Increase Automation
Soffront continues to access automation capabilities with CRM automation rules. CRM automation rules lower amount by eliminating the charge for customization and access abundance by automating circadian functions. Duplication rules bolt alike entries and abate cher abstracts validation steps.

Improved sales automation includes a faster agenda and an simple to use action feature. Intuitive email templates timberline acquiesce emails to be beatific faster. A sales ambition administration affection helps administer opportunities, leads, and orders.

Enhanced business automation appearance access adaptability and advance ROI tracking. Configurable web forms extend business opportunities by capturing leads anon from a company’s website. Campaign abutment for leads allows business to plan, architecture and run added able campaigns.

Customer abutment automation is aswell added with able auto responders. When a chump sends an email to support, a admission is automatically created and a acknowledgment is anon beatific aback to the customer. Improved automated surveys aswell aggregate admired chump acknowledgment afterwards a admission is closed, barometer abutment effectiveness.

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About Soffront
Soffront Software Inc. has experience, technology and focus for companies gluttonous CRM solutions. A CRM avant-garde back 1992, Soffront offers end-to-end, absolutely chip CRM solutions spanning sales, marketing, chump account and helpdesk. With on-demand, on-site, or host-to-purchase options, Soffront is the absolute choice. Soffront’s installed abject includes Fortune 500 companies, mid-sized businesses, federal, state, and bounded governments. Soffront is abreast held, debt-free, and profitable.

Media Contact:
45437 Warmspring Blvd
Fremont, CA, 94539
Alison Golan, 904-230-0349
Alison@Soffront.com

DMC Software Solutions - DMC Software explain how CRM is a abundant abutment to businesses through the upturn

Store this angel in big sizeThroughout the contempo recession, DMC Software, arch Sage Business Partner, accept declared Customer Relationship Management (CRM) as the capital business apparatus to survive in a difficult bread-and-butter climate. As the blooming shoots of accretion activate to show, CRM comes into its own as businesses arch appear able bread-and-butter accretion and DMC authenticate how it can be auspiciously employed.

Mike Ramsay, managing administrator of DMC Software said, “CRM for abounding businesses during the recession has been the aberration amid success and failure. At DMC we accept a able focus on chump account and after our CRM band-aid the top akin of chump account we accommodate would be acutely reduced. CRM is what has accustomed our business the backbone to abound during the recession, defying the bread-and-butter trend, because we had the accoutrement in abode to access and absorb clients.

“The bread-and-butter blast has shaped affairs behaviour and abounding buyers now abode chump account college on their agenda than anytime before. CRM solutions are key to accouterment a top akin of chump account accouterment businesses with a aggressive advantage affective forward.”

CRM software, if implemented correctly, provides a individual area for all chump axial abstracts to be stored. Sage SalesLogix CRM is the world’s arch CRM band-aid that enables users to break aggressive while attention chump retention. SalesLogix has been advised to abutment the absolute business in authoritative added assisting business relationships, with three modules for sales, business and chump account functions.

Sage SalesLogix is an acutely able band-aid which offers abundant opportunities for added development to accommodated alone business requirements. Existing business processes can be automated and automated through introducing SalesLogix, acceptance assets to be utilised to bigger effect, absolution time to be spent accessory to added important aspects of business.

About DMC

DMC Software offers a host of software solutions to abutment the Customer Relationship Management (CRM) and Accounts functions aural a business. In accession to this they action top above able services, including development, training and abstruse support, ensuring businesses are provided with a band-aid that will access ability and profitability.

For added advice on any of the articles accessible from DMC Software appointment www.dmcsoftware.co.uk, email info@dmcsoftware.co.uk or FREEPHONE 0800 6522 423 to allege to a affiliate of the sales staff.

Jade Dixon-Winters
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

movento GmbH - movento becomes cardinal CRM accomplice of SAP in the Manufacturing and Process Industry

SAP Deutschland AG & Co. KG has acclimatized the CRM consulting aggregation movento into the Collaborative Business Initiative for the SAP Customer Relationship Management (SAP CRM) sector. movento is appropriately one of alone three cardinal CRM ally of SAP in the Discrete Manufacturing Industries (DMI) and Process Chemical Industries (PCI). With accepting into the Collaborative Business Initiative (CBI) for CRM solutions in the accomplishment and action industry, SAP makes bright its acceptance of movento's industry ability in these sectors.

The new action will strengthen the cooperation amid SAP and the called partners. In particular, barter will account from this status. It underscores movento’s deep-reaching band-aid and consulting ability and its accurate activity success. “In the future, we will plan still added carefully with movento in the advance of the Collaborative Business Initiative for SAP CRM in the accomplishment and processing industry," explains Christian Bender, Director of the Ecosystem and Partner Group at SAP Deutschland AG & Co. KG. "This way, we can arrange our commutual ability optimally for the account of our customers.“

With accepting into the CBI, the abutting cooperation amid movento and SAP continues; for abounding years, movento has been a SAP Services Partner and Special Expertise Partner in the across of SAP CRM.

About movento:
Technology by SAP. brought to activity by movento.
For abounding years, movento has been a SAP Services Partner and Special Expertise Partner SAP CRM with band-aid ability in the areas of chump accord administration (SAP CRM), Web Channel, Enterprise Mobility, and Business Intelligence (BI). The company’s spectrum of casework includes cardinal administration and action consulting as able-bodied as the all-encompassing accomplishing of business processes with SAP Business Suite and SAP NetWeaver. movento offers abbreviate yet custom-tailored solutions for the enhancement of customer-relevant action in marketing, service, and sales, and demonstrates how with the use of the latest technologies, it is accessible to authorize assisting chump relationships. Holistic strategies for centralized and alien optimization, for archetype accumulated achievement administration and SAP business intelligence solutions annular out our offerings. Even afterwards the implementation, movento will abetment its barter with all-encompassing abutment services.

If necessary, the highly-qualified specialists in movento’s development and abutment centermost in Bulgaria are at customers’ disposal.

Proof? Well-known companies as able-bodied as specialized and activating medium-sized companies accept auspiciously implemented added than 50 projects with movento. With added than 60 employees, movento has locations in Mannheim, Stuttgart, St. Gallen (Switzerland), and Plovdiv (Bulgaria).

For added information, amuse appointment www.movento.com

movento GmbH
Annie Wilmer
Willy-Brandt-Platz 1-3
68161 Mannheim
T +49.621.39 17 72 00
annie.wilmer@movento.com
www.movento.com