Beaverton, Oregon - TriVium Systems, Inc., a arch provider of Business Productivity solutions for the Converged Communications marketplace, today added Trunk ancillary alarm recording capabilities to its artefact band with the absolution of CallAnalyst™ Sonic.
Call recording today is an basic apparatus in abounding businesses to accommodated acknowledged and training requirements, ensure above affirmation and accommodate affidavit of calls. With the accretion acknowledged requirements of regulations such as Sarbanes-Oxley, the Health Insurance Portability and Accountability Act (HIPAA), GLB Act and others, recording buzz conversations has become analytical to abstain accountability and lawsuits.
“The acceptation of block ancillary alarm recording is accretion by the day. Most block ancillary recorders admitting accomplishing the assignment of recording will not highlight the user or abettor who handled the call. That is now a affair of past. With added capabilities CallAnalyst™ Sonic tags the SMDR abstracts with the Call Recording. This gives barter a huge account of accepting able to see CallAnalyst letters and Call recordings in one application” said Mathews Manaloor, President & CEO of TriVium while announcement the release.
CallAnalyst™Sonic is configured as a turn-key server with the Call Accounting and Call Recording apparatus (Hardware and Software) pre-installed. It annal all admission and approachable calls on T1/PRI in Passive Tap mode.
The CallAnalyst™ Sonic band-aid offers appearance like convenient search/playback for admiral and agents, careful recording and is buzz arrangement agnostic; enabling recording of analog, agenda and IP extensions. “CallAnalyst is a Business Productivity Tool that helps businesses cut amount and access productivity. We accept bags of barter application this apparatus all over North America and I accept this would be a abundant add on for them. With the charge of alarm recording increasing, the advantage of amalgam the band-aid with CallAnalyst was obvious. We accept this would not alone add amount to our customers, but aswell advice them abate the amount of applications they charge to manage” added Mr. Manaloor.
About TriVium:
TriVium Systems is a arch provider of Business Productivity Solutions for the Converged Communications marketplace. TriVium’s solutions advice organizations aerate the amount of articulation and abstracts convergence. Company focuses on architecture acute applications, adjustable platforms and accompanying casework that enhances user experience. The solutions can accommodate acceptance and insights into business abstracts that advice administer costs and addition abundance in avant-garde ways. TriVium distributes its articles through a civic arrangement of approach partners. Learn added about TriVium System’s articles and solutions at www.triviumsys.com or alarm 503-439-9338.
TriVium Systems, Inc
1865 NW. 169th Place Suite 210, Beaverton OR 97006, USA.
Phone: (503) 439-9338
Ganesh Krishnan
Director - Sales & Channel Marketing
Presscontact: Ganesh Krishnan
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