STAR Servicios Lingüísticos achieves bifold above certification
STAR Servicios Lingüísticos, the Spanish annex of the STAR Group, has accomplished acceptance to ISO 9001:2000 for its above administration arrangement and has been certified adjoin UNE-EN 15038, the new European Standard for adaptation casework that was created by the National Committee AEN/CTN 174 of the Spanish Normalization and Certification Body AENOR and accustomed by the European Committee for Standardization (CEN) in April 2006. The Spanish close is appropriately one of the aboriginal companies in Europe to accomplish both above certificates.
“For us, the acceptance adjoin the two standards is a natural, admitting important footfall on our adventure to ambitious excellence”, explains Sergio Martínez, Head of Sales and affiliate of the Quality Committee of the company. “Now we accept to strive to consolidate the arrangement and accomplishment opportunities for improvement. Therefore, the axiological concepts of above administration accept to crop basis in our aggregation and everybody has to appreciate and administer them. It is important to accept that a above arrangement is not an end in itself but a administration apparatus that allows a aggregation to be added competitive.” The administration of STAR Servicios Lingüísticos is based on the attempt of the Model of Excellence of the European Foundation for Quality Management (EFQM): after-effects orientated, chump focused, demonstrating administration and abidingness of purpose, administration by processes and facts, humans development and involvement, connected learning, addition and improvement, affiliation development and accumulated amusing responsibility.
According to Michael Scholand, CEO of the company, the accommodation to go for acceptance stemmed from its adherence to the Spanish Association of Translation Companies ACT. “It was a blessed coincidence. When I went to my aboriginal General Assembly of ACT in September 2006, I had just accomplished a Master in Quality Management at the UPC in Barcelona. Some of the leaders of the ACT had been actual breath in the conception of the UNE-EN 15038, the new European Standard for adaptation providers”, he remembers. “They were appropriately aggressive by the abstraction of Excellence. Their altercation was that collective acceptance of as abounding ACT affiliate companies as accessible would be the appropriate way to professionalize and assimilate our area of industry. It artlessly seemed an accomplished idea, I had to abutment it,” recalls the STAR CEO. “So I didn’t anticipate twice. We jumped on the appearance calm with 18 added ACT associates and we are actual blessed and appreciative to accept accomplished our aim together.”
STAR Servicios Lingüísticos S.L.
C/Alí Bei, 67, 08013 Barcelona, Spain
www.star-spain.com
info@star-spain.com
phone: +34 93 244 08 80
fax.: +34 932 471 273
CEO: Michael Scholand
About STAR Servicios Lingüísticos
STAR Servicios Lingüísticos [www.star-spain.com] was accustomed in 1999 in Barcelona, Spain, as allotment of the STAR group, one of the three a lot of important organizations in the apple in the fields of adaptation casework and linguistic technology. This group, which was founded in Switzerland in 1984, has 36 offices in 28 countries, and employs over 850 people. Since its inception, the Spanish appointment has developed year on year. The account of audience includes celebrated names such as Airbus, BMW, BSH, Bulgari, Cartier, Leica, Roche, Toshiba, Toyota and Xerox. The key to the success of the Spanish annex lies in its adeptness to accommodate audience with a top above and cost-effective band-aid to global
communication.
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