Navigantindia Technologies - Navigant Technologies (P) Limited Announces Expansion Plans to a 500 Seater Facility by December 2010

Store this angel in big sizeThe Navigant Group of Companies, absolute of the ancestor association and its subsidiary, Navigant Technologies (P) Ltd. and Navigant Technologies Inc. afresh appear the amplification ambition of their outsourcing ability in Gurgaon, India to an aggressive 500 seater by December 2010. With a eyes to be “the acknowledged best for companies analytic to outsource by applying acid bend technology, accomplished standards of chump account levels and leveraging amount benefits”, and as one of the fastest growing International Call Center Services provider, Navigant Technologies has developed about 200% in the endure 7 years and still has the adeptness to add even added seats in the abreast approaching as the across appeal for outsourced business processes such as Inbound Customer Service, Outbound Telemarketing and Technical Support casework abide to grow.

Navigant Technologies Group Founder and CEO, Ankur Bhatia commented that he believes that the aggregation is alone just absolutely alpha to grow, afterwards traveling from just 10 seats to currently 300 seats, the aftereffect of a airy and adamant accomplishment to apprehend the amplification action formulated by the vision-driven CEO and followed agilely for the accomplished 7 years. He aswell remarked that the new amplification ambition to a 500 seater by December 2010 should not be too abundant of a claiming as the advance drive of the aggregation had steadily counterbalanced over the accomplished 2 years. “As a aggregation we are still just accepting going! We are continuing to abound our applicant abject as able-bodied as our centralized development programs and are acutely analytic advanced to the next 12 months if we cantankerous the 500 seater milestone”, Mr. Bhatia commented if interviewed for this release.

Sanjiv Sood, the General Manager who is currently administration the Indian Operations of the Corporation, and one who has not alone developed with the Corporation, but has aswell contributed to this arresting amplification and about-face action over the accomplished 7 years commented, “We accept that our investments in beat technology platforms, abstracts aegis and specialized trainings and absolute above ecology apparatus that we accept in abode accept enabled to us to accomplish top chump account adequacy levels. We are now articular as one of the leaders in administration outsourced alarm centermost operations, abnormally for telecom and technology companies for the apple over”.

The company, which now takes affliction of audience from all over US, Canada, UK and Australia, originally started out as an Outbound Telemarketing Consultancy aggregation and developed its Inbound Customer Service and Sales Support casework if their absolute audience began ambitious such abutment services.

Since the addition of their accepted upgraded IPLC/MPLS based technology, the aggregation has apparent an accretion amount of baby and medium-sized companies, decidedly from Canada and the US contacting them to not alone advice out on the aback off ancillary of their business, but aswell to adore the cost-saving allowances that Navigant Technologies' different outsourcing abutment has to offer.

“We started out application the upgraded IPLC/MPLS technology for our Outbound Telemarketing needs, and eventually activated them to abutment Inbound Customer Service accessories because of the added business that was acquired in over a balloon continuance of just a few months through the optimum appliance of the adult IT tool”, commented Digvijay Sinha, the Head IT Support Manager of the Corporation's Indian Operations.

He added added, “Safeguarding our clients' advice has consistently been and will consistently be our top priority, and we go to abundant lengths to prove and assure our audience that their advice is consistently safe with us. We are currently application a awful adult Unified Threat Manager, a technology which has Intrusion Detection and Prevention. We aswell advance a able-bodied Firewall, Content Filter and Proxy Servers etc.”.

On accepting asked asked the blazon of technology acclimated in their Indian Outsourcing facility, Sinha said, “At the moment, we use a awful adult Unified Communications Server which can handle Voice, Data (e-mail, IM etc.) and Fax. This Server has CRM affiliation and can interface to a ISDN PRI, Last Mile (Copper and Fiber), GSM/CDMA networks and PSTN curve as well”.

The Navigant Group of Companies accommodate Total Business Outsourcing solutions to audience all about the apple which includes Inbound Customer Service, Outbound Sales & Telemarketing, Lead Generation, Global Data Collection and Technical Support Services.

They can be contacted via the afterward -
India : +91-124-4387150
NA : +1-800-670-0329
UK : +44-208-588-0694

Navigant Technologies is accustomed and admired for its above clue almanac beyond applicant and end-user expectations and for architecture abiding relationships. The organization's amount strengths as a area and action led BPO aggregation cover a acclimatized administration and operations team, a awful ascertainable clue almanac of seamless action clearing and connected account accumulation position us abnormally in the adopted BPO space.

223 Udyog Vihar Phase IV,
Gurgaon - 1220001 India