Livewire PR - CTI Group launches alarm administration addendum to assure aggregation telecoms

Telecoms administration bell-ringer adds Fraud Guard bore to its arch Proteus offering

October 3rd, 2007, CTI Group, a arch provider of alternate advice administration solutions, today appear the addition of Proteus Fraud Guard, the latest accession to the portfolio of Proteus alarm administration solutions. Proteus Fraud Guard protects organisations adjoin abusage and bribery of its articulation services. Once installed the software monitors and protects a articulation basement and alarm annal about the clock, sending automated alerts if an contravention takes place.

Using the latest internet agreement (IP) technology, Proteus Fraud Guard examines alarm detail records, checks adjoin arrangement activate credibility and sends alerts to the adapted IT or arrangement aegis manager. It has been advised to be tailored to the specific needs of an organisation and is simple to set up and manage. Its ecology and advertisement capabilities acquiesce adjustable administration of a company’s telecoms costs by acceptance it to authorize amount banned for alone users, departments and amount centres and banderole occurrences area those banned are breached.

Unlike acceptable acknowledging alarm administration solutions, Proteus Fraud Guard offers high-quality, proactive on awning ecology of alarm action including admission and outbound calls and arrangement status. This is accomplished through an automatic graphical interface as it examines alarm detail annal and checks continuously adjoin arrangement and custom activate points, sending alarms and email alerts if necessary.

Proteus Fraud Guard is acceptable for organisations of any admeasurement and can be managed by a individual alone through to ample accessories administration ascendancy centres. It offers a host of allowances to organisations, including actual warnings of abeyant fraud, ecology of abettor and abutment board acknowledgment times in a wallboard blazon display, abridgement in costs by anecdotic exceptional amount calls and accouterment accurate announcement projections, and anecdotic absent calls to advance chump service.

Fraud Guard can be configured to clothing specific aggregation action requirements and the appraisal can be user authentic as individuals can adjudge how alerts are managed and authorize their own filters, angle and alarms. It aswell identifies a host of artifice activities including:
•DISA (Direct Inward System Access)
•Call forwarding, voicemail and auto-attendant (Dial Through Fraud)
•Calls to abrupt destinations
•Calls during aggregation holidays or out-of-hours
•Large numbers of abbreviate continuance admission calls
•Network breakout
and
•Calls beyond accurate thresholds

Andy Wilson, Sales and Marketing Director, CTI Group, comments, “Increasingly, account orientated organisations are analytic for aegis adjoin abusage of their telecoms systems. Fraud Guard offers this in the a lot of proactive anatomy accessible and offers an added akin of ascendancy and administration of their telecoms costs.”

info@livewirepr.com

About CTI Group
CTI Group (Holdings) is an all-embracing provider of cyberbanking balance administration and telemanagement software and services. CTI Group's SmartBill® and Proteus™ artefact suites action a abounding arrangement of solutions for cartage analysis, post-billing alarm analysis, and chump care. CTI Group's articles are acclimated by some of the top account providers in United Kingdom and North America, including British Telecom, Orange, T-Mobile, Vodafone and Verizon Business. In addition, the aggregation manages telephony costs at above corporations internationally. Headquartered in Indianapolis, CTI Group’s UK offices are amid in Blackburn and London. For added information, amuse appointment CTI Group's website at www.ctigroup.com.