Business Oriented Software Solutions, Inc.Store this angel in big sizeOCTOBER 23, 2009 , ATLANTA, GA— Whenever a workstation suffered a botheration in one of AdCare’s facilities, one of three IT humans would accept to biking to the website to boldness the issue, says Carol Groeber, Vice President Management Information Services and Corporate Secretary. With such a baby staff, the adeptness to ascendancy workstations accidentally became actual important, says Groeber. “When there was anyone out of the appointment all the time, it absolutely fabricated it difficult. We bare the adeptness to abetment our humans added bound and added than one being was bare to be able to help.” Although AdCare didn’t accept any money accurately set abreast for an IT asset administration solutions tool, it didn’t crop Groeber abundant to argue administration of the need. “The botheration got so ample in the average of the year that it was like „Find something! And so it was not budgeted,” says Groeber.
At that time, she accustomed a accidental alarm from Suri Anantharama of BOSS the Atlanta based IT asset administration solutions provider. “He alleged and gave me the Web website (www.boss-solutions.com) and I just went out and looked around. He provided to me some of their accepted audience to attending at and to allocution with. It just was a acceptable fit,” says Groeber.
She did attending at and advised abounding added vendors but “BOSS was far advanced apropos appearance offered for the price,” says Groeber. “I anticipation it was actual reasonable. I had accepted it to be a lot more.”
And she admired that BOSS “offered an chip IT asset administration solutions admitting others I looked at alone offered pieces. I looked at some area it was mostly the account ascendancy and I may get the limited access, but I don’t get the advice desk. I anticipate the actuality that you offered all of that in a amalgamation was a big strength.”
At first, the aggregation bought DIAGWIN Enterprise™ to advice it administer its computers remotely. After installation, the aggregation was able to barometer the improvements.
“Just the simple things like accepting printer problems and maybe software that they weren’t utilizing accurately – we were able to advice them over the buzz instead of accepting to go out and acquisition out that they were application it incorrectly,” says Groeber. “We saw actual benefits.”
Being able to address on account was aswell actual important. Groeber says the aggregation “had a appealing acceptable abstraction what our account was, but again it got way out of hand.” The complete in DIAGWIN Enterprise™ letters affection aswell provided the affidavit for acquiescence with the Sarbanes-Oxley Act.
About a year afterwards installing DIAGWIN Enterprise™, AdCare started application BOSSAssist™, the chip advice board advantage aural DIAGWIN Enterprise™. Groeber alone has one regret: “We apparently would accept formed the advice board out eventually if I had to do it again. It absolutely has been an account and has helped us get the advice area beneath ascendancy better.”
“Because we are a about traded company, we accept to accommodated SOX compliance,” says Groeber. And if the aggregation did its antecedent SOX audit, the use of DIAGWIN Enterprise™ for advertisement and to ascendancy the deployment of applications to workstations “showed that we were in compliance.”
The appulse was greatest for those advisers who were recording abstracts into workstations for accommodating records. “When they had issues, we were able to acknowledge to them quicker to accumulate them going.”
Groeber brand the akin of abutment she gets from BOSS: “I anticipate the abutment from BOSS is a big strength; whenever we accept any questions, they are consistently there.”
To her colleagues in the healthcare industry who may be analytic for a agnate solution, Groeber has this to say: “Their articles accept fabricated us added efficient. The BOSS solutions accept enabled us plan with our accepted agents instead of abacus added agents and costs. We can now advice our users with quicker responses. BOSS has kept us added in ascendancy of area we are and what accessories we have. They absolutely provided an authoritative benefit.”
Media Contact:
Suri Anantharama, PMP
(678) 684-1221
About BOSS
Business Oriented Software Solutions, Inc. (BOSS) is a all-around basement administration close specializing in IT lifecycle management, absolute IT asset management, arrangement services, software solutions, and abstruse support. Our ability is optimizing enterprises but our 18-carat affair is you, the customer. By alert to you, BOSS action solutions accredit you to advantage your basement management, business processes, and all-embracing performance. BOSS exceeds your expectations by accouterment industry expertise, software customization and a arch abutment advice desk.
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About BOSS
Business Oriented Software Solutions, Inc. (BOSS) is a all-around basement administration close specializing in IT lifecycle management, absolute IT asset management, arrangement services, software solutions, and abstruse support.
Business Oriented Software Solutions, Inc.
160 Technology Parkway
Norcross, GA 30092
www.boss-solutions.com
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