BBB of Eastern North Carolina - BBB Warns of Local Computer Repair Scams

Computer Service Companies Highlighted in June Consumer Alerts

RALEIGH, N.C. (June 5, 2009)–The Better Business Bureau of Eastern North Carolina (bbb.org) warns consumers to use attention if selecting account companies that accept bootless to appropriately annals with government agencies, or accept a history of letters apropos bent business practices. Several complaints accept been filed adjoin two Wake County computer account companies accent in the June 2009 BBB Consumer Alerts.

“Unethical account providers generally crop advantage of consumer’s abridgement of ability to blackmail or use inferior articles for repairs,” says Beverly Baskin, admiral and CEO of the Better Business Bureau of Eastern North Carolina. “Failing to appropriately annals is the aboriginal indicator a business is unethical. If consumers are ambiguous whether a aggregation is registered or has a accomplishments of ambiguous business practices, inquires should be fabricated to the BBB afore any accomplishments are taken.”

Companies are appropriate to accept with the annals of accomplishments in their county, as declared by the NC General Statues, afore agreeable in any business transaction. Neither Caveman Computers nor Sunshine Computers accept done so.

Caveman Computers of Apex offers computer adjustment services, but neither has registered with the North Carolina Secretary of State, Corporate Division nor the Wake County Register of Deeds office. The aggregation has accustomed seven complaints in the contempo months, and has a “C” appraisement by BBB.

Sunshine Computers of Fuquay-Varina offers computer consulting, computer adjustment and Web architecture services. Twenty complaints accept been filed adjoin the aggregation in the endure three years, mostly in affiliation to adjustment problems. Once the allegedly anchored computers are returned, the consumers acquisition that locations are missing or aboriginal locations accept been traded for ones of bottom value. The accepted BBB appraisement for the aggregation is “D-.”

Consumers are encouraged to acquaintance the BBB if they accept agnate adventures with either of these companies or others. Any uncertainties should be brought alternating to ensure that the aggregation is reliable and the advice provided is valid.

# # #

CONSUMER ALERTS FOR JUNE 2009

In an accomplishment to accumulate the media and accessible informed, the Better Business Bureau of Eastern North Carolina offers account BBB Consumer Alerts as abeyant adventure or account ideas. Readers should crop into application the accent of the convenance in catechism and the absolute achievement of a company. This account is accepted as of absolution date. Information apropos business or chump capacity appear actuality can be acquired through the BBB appointment by contacting info@raleigh.bbb.org.

Saint Matthew’s Churches of Tulsa, Oklahoma accept beatific mailings to abounding homes in Raleigh and Wake Forest. The letter offers adoration abutment and quotes scripture from the bible that emphasizes the ability of adoration in accepting wealth. A chargeless cantankerous is offered in the letter to those who acknowledge by abiding an amid postcard with their adoration requests. The antecedent letter seems almost harmless, but consumers who chase up and acknowledgment the postcard activate to accept added advertising and requests for money in adjustment to accomplish adoration requests. When an alien alignment asks you for a donation, BBB recommends you aboriginal accumulate data about the charity, the attributes of its programs and its use of funds. Contact the BBB for a chargeless believability address on any business or charity.

Debt Settlement Companies civic are accepting advised by New York Attorney General, Andrew M Cuomo. Attorney General Cuomo subpoenaed 14 debt adjustment companies in May afterwards they had answerable huge fees for ambiguous affairs and larboard consumers in worse banking shape. The subpoenas requested advice about the companies’ fee structures and the after-effects they in actuality achieved. The 14 companies include: American Debt Foundation Inc.; American Financial Service; Consumer Debt Solutions; Credit Answers, LLC; Debt Remedy Solutions, LLC; Debt Settlement America; Debt Settlement USA; Debtmerica Relief; DMB Financial, LLC; Freedom Debt Relief; New Era Debt Solutions; New Horizons Debt Relief Inc.; Preferred Financial Services Inc.; and U.S. Financial Management Inc. (d.b.a. My Debt Negotiation). During these difficult bread-and-butter times, companies in the debt adjustment industry casualty aloft consumers who are clumsy to accumulate up with acclaim agenda payments. Some of these companies falsely represent their adeptness to abate a consumer’s acclaim agenda debt up to 75 percent by negotiating with creditors. Many of these companies crop their fees upfront and do not balance the chump if clumsy to accommodate the promised services. Consumers should be afraid to advance the casework of debt adjustment companies who falsely affiance to access abundant agglomeration sum debt abridgement settlements. Never accede to assurance a arrangement with a debt adjustment aggregation that requires transaction in advance. Always analysis with the BBB for a Reliability Report on a accurate debt adjustment company.

Caveman Computers offers computer adjustment casework in Apex. Neither the North Carolina Secretary of State, Corporate Division nor the Wake Country Register of Deeds appointment shows any advertisement for Caveman Computers. Before any aggregation engages in business transactions, they are appropriate by NC General Statues to accept with the annals of accomplishments in their county. This aggregation has accustomed seven complaints in the endure seven months and currently has a BBB appraisement of “C.”

Sunshine Computers is based out of Fuquay-Varina and action computer consulting, computer adjustment and Web architecture services. The aggregation has accustomed a absolute of 20 complaints in the endure 36 months. Most complaints were in affiliation to adjustment problems. Once consumers got their computers aback that were “fixed” they declared that locations were missing or aboriginal locations had been traded for ones of bottom value. Sunshine Computers is not listed with the North Carolina Secretary of State, Corporate Division. Also, a analysis with the Wake County Register of Deeds appointment shows no listing. Their accepted BBB appraisement is “D-.”

Google Money Tree, based in Las Vegas, NV, claims to specialize in grants. The BBB has candy 640 complaints in the accomplished 36 months adjoin this company. A Raleigh chump fell victim to their claims and began to see crooked funds drafted out of his case anniversary monthly. The abortion of this aggregation to acknowledge to complaints filed adjoin them provides acumen to break abroad from their casework and claims. BBB has been clumsy to affirm that this aggregation has a accurate bounded business license. Google Money Tree currently has the everyman BBB Rating.

PayPay Inc. is a cocky proclaimed acclaim agenda processing account based in New York, NY. A Raleigh chump afresh begin a 1994 BMW online that she was absorbed in purchasing. In a bustle to accept her payment, the car buyer asked for banknote due to his claimed banking accident and rushed her to accomplish a transaction through Western Union to PayPay Inc. PayPay Inc. sounds actual agnate to a transaction processing business, PayPal Inc., that she was accustomed with. In researching the business on bbb.org, she begin that the business had alone been in actuality back April, and saw that there was bound advice available. She proceeded to pay PayPay Inc. and has never accustomed her car that was to be beatific via alternation the afterward week. Consumers should be alert if sending ample sums of money through companies that accept been accustomed for abbreviate periods of time and, are encouraged crop the time to appraise their acquirement and transaction afore sending money to an alien source.

NewDiaperClub.com is based in Wilmington, N.C. and BBB of Coastal Carolina has been inundated with complaints about this aggregation apropos non-delivery of articles ordered. The book for NewDiaperClub.com just opened with BBB in April 2009. Numerous attempts to acquaintance the business accept accustomed no acknowledgment as of May 19, 2009. Consumers in Eastern North Carolina may be afflicted by the adjacent company. This aggregation currently has an “F” appraisement with the BBB.

A alarm centermost in Jamaica is claiming to represent the BBB of North Carolina. Beware of buzz calls from across cipher 876 requesting payments to accommodate abetment with bushing out paperwork for a “Stimulus Plan.” Currently the BBB does not accept an appointment nor do we address on any businesses in Jamaica.

About BBB of Eastern North Carolina:
The Better Business Bureau of Eastern North Carolina is a 501 (c)(6) not-for-profit association confined 33 counties in eastern North Carolina. The alignment is adjourned primarily by BBB Accredited Business fees from added than 3,200 bounded business and able firms. The BBB promotes integrity, chump aplomb and business belief through business self-regulation in the bounded marketplace. Services provided by the BBB cover letters on companies and accommodating organizations, accepted ecology of bartering in the marketplace, altercation resolution services, and consumer/business apprenticeship programs. All casework are provided at no amount to the public, with the casual barring of arbitration and arbitration. Visit www.bbb.org.

BBB of Eastern North Carolina
5540 Munford Rd., Ste. 130
Raleigh, NC 27612-2655