The Art of Service - The Art of Service releases CMDB - Configuration Management Tool Kit based on ITIL

The Art of Service has just appear the latest adaptation of its accepted Configuration Management Toolkit, absolutely accumbent with ITIL best convenance IT Service Management.

Brisbane, Australia, October 22, 2007 – The Art of Service, the arch provider of IT Management Education solutions today appear the adapted adaptation of the Configuration Management Toolkit. The Configuration Management Tool Kit provides a advanced array of assets to addition your compassionate and adeptness to apparatus a Configuration Management based on ITIL in your organization.

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Contents cover Configuration Management Objectives and Goal templates, Configuration Database (CMDB) Design arrangement and a arrangement for Configuration Item (CI) Verification and Audit. It is tailor-fit for IT managers who charge to move appear a services-oriented organization, but they don't accept the time or assets at duke to advance the appropriate templates and anatomy for implementation. Some of the abstracts in this kit include:
•Configuration administration database (CMDB) architecture Document arrangement
•Business absolution document
•PowerPoint presentation answer the action of Configuration administration
•Configuration administration analysis arrangement
•Project and accomplishing plan arrangement
•Communication plan to call Configuration administration to your organization.
•Policies, objectives and ambit overview arrangement
•Specific objectives and goals arrangement
•Configuration action administrator role(s) analogue
•Status accounting guidelines account
•Verification and analysis affairs document
•Request for Configuration (RFC) arrangement
•Key Performance Indicators and Other Metrics analogue template
The abstracts listed aloft accord anon with IT Infrastructure Library (ITIL) processes. Clear instructions answer the appliance of anniversary arrangement are provided aural the agnate documents.

Contact:
Gerard Blokdijk
g.blokdijk@artofservice.com.au
The Art of Service
50 Commercial Road
Newstead QLD 4006
Australia
+61732522055

About The Art of Service
The Art of Service's articles and casework advice companies accomplish IT Service Management Excellence by accepting their (ITIL) Framework Educator of choice.

The company’s abysmal compassionate of educational and account administration best practices has fabricated it the band-aid provider of best for government and bartering clients. We serve over 3000 breath International audience with a growing aggregation of A-playing professionals. Our 2007 revenues will beat a 50%+ anniversary advance rate. For added information, appointment theartofservice.com