Munich/Hallbergmoos, October 22 – Users of the unified communications band-aid “AND Phone” can extend their telephony ambiance with an accessory animate by agency of a committed accessory software. The user has the achievability to ascendancy communications casework with an IP buzz calmly at the computer. An optimized frontend is at the user’s auctioning in adjustment to accomplish an able administering and adjustable accessory animate extension.
The software “AND Desktop AC” of the Munich-based unified communications specialist ANDTEK offers all accordant functions of a avant-garde accessory animate on an simple to use interface.
For archetype all assorted accumulated directories are absolutely chip ensuring a quick overview about the user cachet on the blast and enabling an simple transferring/forwarding of admission calls. The band-aid offers an absolute amount of queues per accessory and it is accessible to backpack out the a lot of important casework on the blast after application the computer. By agency of the software active on all accepted operating systems it is accessible to install accessory consoles aswell for terminal server environments. Other extensions of the unified communications band-aid “AND Phone” like e.g. articulation recording and company-wide broadcasts can absolutely be integrated.
The accessory animate offers several casework acceptance adjustable affectation options.
- The queuing account displays all currently admission buzz calls as able-bodied as how continued callers are queued until anyone is available. While callers are cat-and-mouse in the chain it is accessible to play altered letters (voice letters or music).
- Via the attendance and accumulation account the availability of centralized users is consistently displayed anon on the awning (computer or IP telephone). Moreover it is not alone displayed whether users are accepting an centralized or alien call. Optionally it is even accessible to see the buzz amount they are talking to at the moment.
- A key affection of accessory consoles is the affiliation of absolute accumulated directories and databases (Active Directory, LDAP, databases). Besides amalgam archetypal databases and directories it is aswell accessible to accommodate added directories of the blast arrangement or Microsoft Exchange directories. By entering alone one seek appellation associates can automatically seek in all databases and anon get the seek after-effects of all contacts begin and can advanced callers directly.
- An automated fallback is abnormally important if calls are transferred to active phones because this ensures that these calls will not be absent but are automatically affiliated aback to the attendant.
Among all these casework the user has the achievability to affectation abundant advice about the caller, aswell a alarm history with filters to see answered or absent calls as able-bodied as claimed contacts to actualize claimed directories in a adjustable and simple way.
For argument archetype and pictures amuse appointment www.fuchs-pressedienst.de.
ANDTEK GmbH, founded in the year 2000, is specialized in able and custom-built unified communications applications and added account services. The solutions developed and implemented by ANDTEK abutment companies of all areas of business in convalescent advice processes and accessible up avant-garde possibilities to use the IP telephony like for archetype articulation recording, attendance casework or aegis applications. Among added things ANDTEK's IP communications solutions are absolute for accounts companies, accessible service, bloom care, trade, industry and judiciary.
Further Information:
ANDTEK GmbH
Roland Russwurm
Am Soeldnermoos 17
85399 Hallbergmoos
Phone: +49 811 95 94 960
Fax: +49 811 95 94 676
press@andtek.com
www.andtek.com
Press Relations:
Fuchs Pressedienst und Partner, Journalisten PartG
Franz Xaver Fuchs
Narzissenstr. 3 b
86343 Königsbrunn
Phone: +49 8231 609 35 36
Fax: +49 8231 609 35 37
info@fuchs-pressedienst.de
www.fuchs-pressedienst.de
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