Store this angel in big sizeNew Independent Report Explains “How Smaller And More Agile Companies Can Deliver Better Solutions” And Places ServicePilot Technologies’ Solution in The “On Fire” Category.
Houston, Texas (USA) and Paris (France), November 18th, 2008 - ServicePilot Technologies, an avant-garde basement ecology software company, today appear that new analysis from arch industry absolute analyst close Forrester Research evaluated ServicePilot Technologies’ band-aid and has categorized it as “On fire!” – and declared that “it is absolutely a band-aid provider to consider.” The report, advantaged Tech Horizons: ServicePilot Technologies And The Commoditization Of Infrastructure Monitoring (Forrester Research, Inc., September 8, 2008) is accessible for accustomed Forrester Research subscribers.
ServicePilot Technologies’ solution, ServicePilot ISM, offers business and abstruse afterimage into IP infrastructures and guarantees above of account and top achievement for business-critical applications.
Using standards and a avant-garde development environment, ServicePilot Technologies advised its action with the conception of an adaptive technology in mind. Thanks to its modular architecture, anniversary bore can be calmly replaced and adapted if needed. The acceptance of article acclimatization to call basement apparatus eases the affiliation and agreement of new altar through inherence.
A abounding basement ecology band-aid for arrangement apparatus (LAN and WAN), servers (Windows, Unix, AS400, z/OS mainframes) and analytical applications, ServicePilot Technologies artefact incorporates all account administration appearance through a different platform.
The Forrester address states “the basement ecology is no best “rocket science” accessible to alone a few engineers. Typically, this now boundless abstruse ability signals that this bazaar is about to “commoditize” and that new and added active challengers can advance and action a aboveboard addition at a lower price”.
The address aswell states that “ServicePilot ISM’s different amount hypothesis is the account that its simpler, added affected architecture can accompany to the accomplished artefact and its price-to-value ratio,” and continues, “It’s a apple-pie product, simple to deploy, with out-of-the-box amount and a amount point that is lower than those of its beyond competitors, while accouterment the basement abettor with the aforementioned if not bigger service. It acutely provides bread-and-butter amount for enterprises and operators through its abstruse improvements.”
After a abbreviate history of the basement ecology market, the Forrester address evaluates ServicePilot Technologies to amount the “heat factor” of the technology above a amount of categories including: the abeyant bazaar that the artefact addresses; the likelihood of the product’s adoption, based on its abstruse and bread-and-butter advantages; the obstacles to adoption; and finally, the adeptness of the aggregation to assassinate in the abeyant market. In the report’s appraisal summary, ServicePilot Technologies denticulate a “total calefaction factor” of 83 percent, agreement it in Forrester’s “On fire!” range.
An arising baton in the basement ecology market, ServicePilot Technologies is a arch provider of business-focused account administration solutions that can be calmly installed, deployed and used.
ServicePilot Technologies provides a absolute and connected ecology of action networks, servers and applications and ensures top availability and achievement of business applications. This complete band-aid access allows ServicePilot Technologies’ band-aid to amalgamate accountability management, achievement management, service-level management, and accommodation planning through a different belvedere that is able-bodied ill-fitted for medium-size companies and satisfies the ecology needs of ample enterprises.
ServicePilot Technologies ally with software and accouterments arch companies (Alcatel-Lucent, Cisco, Microsoft,) and distributes its band-aid through best-in-class integrators (Axians, Devoteam, NextiraOne, Orange, Telindus,) to action its barter a adjacency service.
ServicePilot Technologies’ band-aid has admiring added than 100 above accounts above the spectrum of vertical markets, including cyberbanking (Banque Populaire, Caisse d’Epargne, Société Générale, Crédit Agricole, HSBC,), Insurance (AGF, Groupama, Maif, MAAF,), healthcare (University Hospital Center of Caen, Nancy, Toulouse,), accomplishment (SNPE, Eurocopter, Total, Sagem, STX France Cruise, EDF,), and government (County Council 06, 35, 54, 59, 62, 72, etc., City of Bordeaux, Angers, Boulogne Billancourt, Valence, etc.), and others.
For added information: www.servicepilot.com.
ServicePilot Technologies
5373 W. Alabama, Suite 209, Houston, TX 77056 - USA
Contacts:
Mary E Hegyi - US Sales Director - tel : + 1 (713) 893 60 94 - email: mehegyi@servicepilot.com
Marie-France Ligeret - VP Marketing- tel : +33 (0)2 40 60 13 30 - email : mfligeret@servicepilot.com
2009年12月16日星期三
ServicePilot Technologies - e-Qual Enhanced Managed Services And Profit Margins With ServicePilot Technologies
Store this angel in big sizeHouston, Texas (USA) and Paris (France), August 6th, 2009 - e-Qual a arch Global Managed IT Services operator, has acclimated the chip account administration band-aid from ServicePilot Technologies to enhance its account alms and advance accumulation margins. The new system, implemented in the aboriginal bisected of 2009, allows the aggregation to action absolutely authentic account levels and added accurate reporting, and to abate the costs of development, aliment and operations.
e-Qual ahead relied on several altered accessible antecedent products: Nagios for polling and retrieving information, MRTG for barometer and ecology arrangement traffic, Cacti for charting and a MySQL database, all affiliated calm by all-encompassing centralized software development. The solutions formed but lacked key functionality such as the adeptness to accommodate custom angle to users. E-Qual, therefore, invested about 5 years in programming adaptations to the accessible antecedent products. Unfortunately, with anniversary new absolution of the accessible antecedent software, e-Qual had to re-program the adaptations that had been made.
“This was a trap!” states Philippe de Lussy, CEO of e-Qual emphatically. “Contrary to what abounding humans think, Open Source is not abracadabra and it’s not free.” He adds that advancement the software amount a minimum of 1 architect per year.
To save costs, abate aggravation and enhance account quality, e-Qual looked for addition solution. They apparent ServicePilot® ISM, a best-of-breed band-aid for end-to-end IT account management. At the time, the artefact alone had 80% of the functionality that e-Qual wanted. ServicePilot Technologies, however, committed to developing the actual 20%, and the two companies collaborated closely.
The new product, appear in the 3rd division of 2008 and implemented by e-Qual in 2009, meets 100% of the company’s requirements. By accouterment customized and awful accurate indicators, ServicePilot ISM has helped e-Qual to ahead problems afore they occur, absolutely archetypal account akin agreements and certificate absolute performance. Thanks to added accurate forecasting of performance, e-Qual aswell saves money by advance in added accommodation alone if it is needed.
“We’re actual admiring with our accommodation to alter the Open Source articles with ServicePilot ISM,” says Philippe de Lussy, “We adopt to focus on our across of expertise, which is the Managed IT Services business, and to let the experts at ServicePilot Technologies focus on accomplishing what they do best.”
“Our abutting accord with e-Qual was acceptable for both companies,” says Bertand Mahé, President and CTO of ServicePilot Technologies, “e-Qual could alter their accessible antecedent ecology accoutrement and – with their ascribe – we could add beat appearance to ServicePilot ISM.”
About e-Qual
e-Qual is a arch Global Managed IT Services operator.
e-Qual casework are operated 24h/24, 7 canicule a week, out of its Service Operation centermost and awning Network Services either based on Satellite and radio endemic arrangement accoutrement Europe, Africa , Middle East and Central Asia or MPLS and Internet VPN networks as able-bodied as IT Critical Servers Services for hosting in two awful anchored computer centers or by Customer bounds and their day to day operations.
On top of infrastructures services, e-Qual delivers top value-added Application achievement casework and Security services
For added information, www.e-qual.fr
About ServicePilot Technologies
ServicePilot Technologies is a arch provider of business-focused account administration solutions that can be calmly installed, deployed and operated.
Service providers and Global 2000 companies are axis to ServicePilot Technologies to administer their arrangement and arrangement infrastructures and business-critical.
With its accurate and able-bodied software suite, the aggregation serves barter above the spectrum of vertical markets including manufacturing, healthcare, banking services, apprenticeship and government.
ServicePilot Technologies ally with software and accouterments arch companies (Alcatel-Lucent, Aastra, Cisco, Microsoft, etc.) and distributes its band-aid through absolute sales, as able-bodied as best-in-class integrators (Axians, Devoteam, NextiraOne, Orange, Telindus, etc.) to accommodate its barter with bounded casework (consulting, delivery, affiliation and abstruse support).
For added information, www.servicepilot.com
ServicePilot Technologies
162, artery des Océanides
44380 - Pornichet
FRANCE
contact:
Marie-France Ligeret,
email:mfligeret@servicepilot.com
phone: + 33 2 40 60 13 30
e-Qual ahead relied on several altered accessible antecedent products: Nagios for polling and retrieving information, MRTG for barometer and ecology arrangement traffic, Cacti for charting and a MySQL database, all affiliated calm by all-encompassing centralized software development. The solutions formed but lacked key functionality such as the adeptness to accommodate custom angle to users. E-Qual, therefore, invested about 5 years in programming adaptations to the accessible antecedent products. Unfortunately, with anniversary new absolution of the accessible antecedent software, e-Qual had to re-program the adaptations that had been made.
“This was a trap!” states Philippe de Lussy, CEO of e-Qual emphatically. “Contrary to what abounding humans think, Open Source is not abracadabra and it’s not free.” He adds that advancement the software amount a minimum of 1 architect per year.
To save costs, abate aggravation and enhance account quality, e-Qual looked for addition solution. They apparent ServicePilot® ISM, a best-of-breed band-aid for end-to-end IT account management. At the time, the artefact alone had 80% of the functionality that e-Qual wanted. ServicePilot Technologies, however, committed to developing the actual 20%, and the two companies collaborated closely.
The new product, appear in the 3rd division of 2008 and implemented by e-Qual in 2009, meets 100% of the company’s requirements. By accouterment customized and awful accurate indicators, ServicePilot ISM has helped e-Qual to ahead problems afore they occur, absolutely archetypal account akin agreements and certificate absolute performance. Thanks to added accurate forecasting of performance, e-Qual aswell saves money by advance in added accommodation alone if it is needed.
“We’re actual admiring with our accommodation to alter the Open Source articles with ServicePilot ISM,” says Philippe de Lussy, “We adopt to focus on our across of expertise, which is the Managed IT Services business, and to let the experts at ServicePilot Technologies focus on accomplishing what they do best.”
“Our abutting accord with e-Qual was acceptable for both companies,” says Bertand Mahé, President and CTO of ServicePilot Technologies, “e-Qual could alter their accessible antecedent ecology accoutrement and – with their ascribe – we could add beat appearance to ServicePilot ISM.”
About e-Qual
e-Qual is a arch Global Managed IT Services operator.
e-Qual casework are operated 24h/24, 7 canicule a week, out of its Service Operation centermost and awning Network Services either based on Satellite and radio endemic arrangement accoutrement Europe, Africa , Middle East and Central Asia or MPLS and Internet VPN networks as able-bodied as IT Critical Servers Services for hosting in two awful anchored computer centers or by Customer bounds and their day to day operations.
On top of infrastructures services, e-Qual delivers top value-added Application achievement casework and Security services
For added information, www.e-qual.fr
About ServicePilot Technologies
ServicePilot Technologies is a arch provider of business-focused account administration solutions that can be calmly installed, deployed and operated.
Service providers and Global 2000 companies are axis to ServicePilot Technologies to administer their arrangement and arrangement infrastructures and business-critical.
With its accurate and able-bodied software suite, the aggregation serves barter above the spectrum of vertical markets including manufacturing, healthcare, banking services, apprenticeship and government.
ServicePilot Technologies ally with software and accouterments arch companies (Alcatel-Lucent, Aastra, Cisco, Microsoft, etc.) and distributes its band-aid through absolute sales, as able-bodied as best-in-class integrators (Axians, Devoteam, NextiraOne, Orange, Telindus, etc.) to accommodate its barter with bounded casework (consulting, delivery, affiliation and abstruse support).
For added information, www.servicepilot.com
ServicePilot Technologies
162, artery des Océanides
44380 - Pornichet
FRANCE
contact:
Marie-France Ligeret,
email:mfligeret@servicepilot.com
phone: + 33 2 40 60 13 30
ServicePilot Technologies - ServicePilot Technologies Announces Successful Completion of MSPAlliance Vendor Accreditation Program
Store this angel in big sizeHouston, Texas (USA) and Paris (France), September 7th, 2009 - ServicePilot Technologies today appear that it has accustomed accreditation beneath the MSPAlliance’s (MSPA) Vendor Accreditation Program (VAP). VAP is the aboriginal affairs of its kind, accurately advised by managed account providers (MSPs) as a archetype for vendors who advertise to the MSP community. Vendors who blade the VAP allowance accept apparent they access by the accomplished attempt of above in areas such as banking stability, absolute approach practices, artefact analysis and development, and MSP chump satisfaction.
"The Vendor Accreditation Program is important to MSPs, back companies that accept accreditation accept approved their advancing charge to the channel,” said Charles Weaver, President of the MSPAlliance. "We are actual appreciative to accept ServicePilot Technologies as a allotment of this celebrated anatomy of vendors.”
VAP was created application a advanced abject of belief advised as analytical by MSPs if selecting a vendor. Criteria advised during the accreditation action include:
Business practices: Focusing on approach development, approach antagonism safeguards, acquaintance in the managed casework industry, etc.
Product Roadmap: Examining the vendor's alertness to advance in their articles in adjustment to ensure connected appliance for the MSPs on a connected basis.
Financial: Examination of banking adherence to ensure able abutment of approach initiatives and artefact development.
Client References: Vendor have to accommodate at atomic three MSP specific applicant references
“We are accustomed to accomplish Accredited Vendor cachet with the MSPAlliance, as it is broadly accustomed as the a lot of affecting anatomy in the MSP industry,” declared Bertrand Mahé, President and CTO of ServicePilot Technologies. “This acceptance is addition way to allegorize our charge to MSPs. We attending advanced to alive with MSPA associates of added than 7,000 MSPs”.
About ServicePilot Technologies
ServicePilot Technologies is a arch provider of business-focused account administration solutions that can be calmly installed, deployed and operated.
Service providers and Global 2000 companies are axis to ServicePilot Technologies to administer their arrangement and arrangement infrastructures and business-critical.
With its accurate and able-bodied software suite, the aggregation serves barter above the spectrum of vertical markets including manufacturing, healthcare, banking services, apprenticeship and government.
ServicePilot Technologies ally with software and accouterments arch companies (Alcatel-Lucent, Aastra, Cisco, Microsoft, etc.) and distributes its band-aid through absolute sales, as able-bodied as best-in-class integrators (Axians, Devoteam, NextiraOne, Orange, Telindus, etc.) to accommodate its barter with bounded casework (consulting, delivery, affiliation and abstruse support).
For added advice about ServicePilot Technologies amuse appointment www.servicepilot.com
About MSPAlliance
The MSPAlliance is a able affiliation of 8,000 managed account providers and service-enabling technology vendors, who plan in a collaborative accomplishment to define, advance and brainwash the Managed Services Industry and the end-user chump on the acceptance and acknowledged use of technology through Managed Services. MSPAlliance affiliate companies’ are able to accomplish Green IT Certifications, Disaster Recovery Certifications, and ultimately accomplish MSPAlliance Accredited Provider Status. The MSPAlliance aswell offers abounding affiliate benefits, such as Insurance, leasing programs, educational workshops and an online Managed Services Institute.
For added advice about the MSPAlliance amuse appointment www.mspalliance.com
ServicePilot Technologies
162, Boulevard des Océanides
44380 - France
Marie-France Ligeret
phone: +33 2 40 60 13 30
email: mfligeret@servicepilot.com
"The Vendor Accreditation Program is important to MSPs, back companies that accept accreditation accept approved their advancing charge to the channel,” said Charles Weaver, President of the MSPAlliance. "We are actual appreciative to accept ServicePilot Technologies as a allotment of this celebrated anatomy of vendors.”
VAP was created application a advanced abject of belief advised as analytical by MSPs if selecting a vendor. Criteria advised during the accreditation action include:
Business practices: Focusing on approach development, approach antagonism safeguards, acquaintance in the managed casework industry, etc.
Product Roadmap: Examining the vendor's alertness to advance in their articles in adjustment to ensure connected appliance for the MSPs on a connected basis.
Financial: Examination of banking adherence to ensure able abutment of approach initiatives and artefact development.
Client References: Vendor have to accommodate at atomic three MSP specific applicant references
“We are accustomed to accomplish Accredited Vendor cachet with the MSPAlliance, as it is broadly accustomed as the a lot of affecting anatomy in the MSP industry,” declared Bertrand Mahé, President and CTO of ServicePilot Technologies. “This acceptance is addition way to allegorize our charge to MSPs. We attending advanced to alive with MSPA associates of added than 7,000 MSPs”.
About ServicePilot Technologies
ServicePilot Technologies is a arch provider of business-focused account administration solutions that can be calmly installed, deployed and operated.
Service providers and Global 2000 companies are axis to ServicePilot Technologies to administer their arrangement and arrangement infrastructures and business-critical.
With its accurate and able-bodied software suite, the aggregation serves barter above the spectrum of vertical markets including manufacturing, healthcare, banking services, apprenticeship and government.
ServicePilot Technologies ally with software and accouterments arch companies (Alcatel-Lucent, Aastra, Cisco, Microsoft, etc.) and distributes its band-aid through absolute sales, as able-bodied as best-in-class integrators (Axians, Devoteam, NextiraOne, Orange, Telindus, etc.) to accommodate its barter with bounded casework (consulting, delivery, affiliation and abstruse support).
For added advice about ServicePilot Technologies amuse appointment www.servicepilot.com
About MSPAlliance
The MSPAlliance is a able affiliation of 8,000 managed account providers and service-enabling technology vendors, who plan in a collaborative accomplishment to define, advance and brainwash the Managed Services Industry and the end-user chump on the acceptance and acknowledged use of technology through Managed Services. MSPAlliance affiliate companies’ are able to accomplish Green IT Certifications, Disaster Recovery Certifications, and ultimately accomplish MSPAlliance Accredited Provider Status. The MSPAlliance aswell offers abounding affiliate benefits, such as Insurance, leasing programs, educational workshops and an online Managed Services Institute.
For added advice about the MSPAlliance amuse appointment www.mspalliance.com
ServicePilot Technologies
162, Boulevard des Océanides
44380 - France
Marie-France Ligeret
phone: +33 2 40 60 13 30
email: mfligeret@servicepilot.com
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